Winsted VA Clinic

If you are a Veteran in The N.W. corner of the state then this is the VA Clinic for you. The Doctors and Nurses are Awesome I have been going there for my PCP for the last 16 years and have no complaints just praise for the professionalism and care I receive there. 5 stars all the way!

Doctors are great. Office Staff never answers their phone, Staff is rude(I spoke to Karen on the phone and she treated me like I was stupid and did not know what I was talking about) They won't believe your concerns or worries.

Staff rarely answers the phone, appointments are often rescheduled, office staff rotates so frequently you barely recognize them (they never recognize you, with the exception of one consistent and overworked nurse) and they never see you on time. Today my husband waited over an hour to be seen because they were yet again running behind. This is pretty standard at all VA facilities, but the failures are egregious here, which is only exacerbated by it being the only facility within reasonable distance for a large portion of the area's veterans. On the upside, everyone is friendly and personable. ETA Emily Allen is wonderful, if you can get the office to schedule your appointment.

The Winsted VA Clinic staff members are friendly and pleasant. There are no lab facilities at this clinic, which isn't their fault, of course, but it can be very inconvenient. I think very highly of the physicians who work there; my internist in particular is always on top of the latest research into my medical problem (which is an unusual, somewhat rare disease). The nurses are good about attending to the email messages sent to them on the MyHealtheVet Secure Messaging. It can be hard to get through to the clinic, and it is particularly difficult (basically impossible) to get through to tell them if you are running late for your appointment. All in all, it's one of the best places I have received medical care.

Never answer the phone always transferred to central calling center. Record keeping not the greatest. The office is just outpatient only and communications with other facility care isn't the greatest. Staff is great with veterans and do their best to assist the veteran.

New doctor on the staff she knows her stuff. Nurses are nice and polite overall good place for routine check-up

Staff is always more than helpful. Definitely a well run facility.

Small place, don't answer the phone much, gave me the wrong doctor twice