West Coast Sports Institute - Santa Clara

I went to WCSI for several weeks as I worked through a sprain on a chronically bad knee, and I had a great experience. I worked with Jenny and Elizabeth, and both of them took the time to get to know me and my lifestyle goals, and then tailored my rehab to get my knee back in the right condition to resume my normal life and activities. Along with challenging but rewarding sessions, they went out of their way to ensure that I understood the exercises and could perform them on my own. The facilities were clean and had all the required equipment, the staff were friendly and helpful, and there were a variety of other patients there, many of them athletes. There were numerous Santa Clara University athletes there rehabbing, lots of motivational sports pictures on the walls, but it was still a great atmosphere for a middle aged weekend warrior like myself along with a wide variety of ages including a lot of seniors rehabbing for quality of life rather than to get back to their sport, so I would recommend it for anyone in need of PT. Bottom line, I felt that the staff and therapists really cared about my outcomes, everyone was professional and friendly, and I made a lot of progress rehabbing my knee with their help. I would recommend them for anyone - athletes, wanna-be-athletes like yours truly, or anyone that needs PT and wants competent and caring therapists.

Dr. Tristan Juhan was recommended by my physical therapist. I had gone to another doctor but quickly changed after my appointment with Dr. Juhan. He replaced my shoulder six weeks ago and the progress is amazing. Dr. Juhan has great bedside manners. He explained everything to me in terms that I understood. He takes great pride in his work. My scar is barely visible. He doesn’t use any outside stitches or glue. The healing process is much faster than I thought and my shoulder is doing great. I can’t recommend Dr Juhan enough. You will not be disappointed if you use Dr. Juhan.

My daughter sought treatment here for a broken wrist. She was supposed to receive a prescription for pain meds on Thursday but it was never called in. Numerous calls were made to the office and messages sent to the portal on Friday but still no prescription. We were told that the doctor would respond quickly to portal messages over the weekend but my daughter heard nothing until Sunday night. She had to spend 4 very painful nights without medicine. They also did not have a working xray machine on site so she had to uber to another facility to get the xray done. Terrible response and terrible service. I would never recommend.

If you care about your health at all do not go here. Dr. Kao was my physician, he requested I get an MRI on my knee which I did. Upon getting my MRI and paying what I needed to left over from what insurance didn't cover they never called me to tell me they received my scans 2 months later and several voicemails, they finally got back to me. His assistant is rude and unkind. Go literally anywhere else. To add insult to literal injury, I was hit by a drunk driver and Injured. Upon finding this out the assistant told me I’d only be able to pay cash from now on… my apt, scans and injury were all prior to this accident. I repeat do not go here if you value your health

I've been a patient at the West Coast Sports Institute for the past two years, and I can confidently say that it has been an exceptionally positive experience. It's rare to find such a combination of professional expertise, personal attention, and a genuinely caring approach from the entire staff in today's healthcare landscape, but West Coast Sports Institute got it right.

Let's just start with, my father has been too 3 different physical therapy places (this being the 4th) and has had over 12 different therapist. We where actually made aware of this place by my pop's home P.T. The first time in, as we walked through the doors I immediately noticed a difference. This place looked more like a gym. My father's P.T. is Ricky, let me tell you he's a wolf in sheep's clothing!! I'm mean he's got a gentle demeanor yet he doesn't mess around and brings on the pain!! Pops loves him cuz he's not being treated like a crippled person and is being pushed harder and harder ever time we come in. (The proof is in the pudding) pops has gone from not even been able to walk outside of the house to walking around in Costco in three sessions!! No joke. Ricky spends 1 hour 2 times per week with hands on P.T. on my father. I can't give him and this establishment high enough praises!

I haven’t seen a place with such a long time waiting. The nurse took me to an empty room waiting for the doctor, which takes more than half an hour. This is awful- nobody came to check in on me and it was my first time experiencing such a long long time just waiting to see a doctor in a room when I have an appointment

Had an appointment after they verified my insurance on the phone. I get there and they said they can't take me... why make me drive all the way there when they said yes on the phone??