Vista Physical Therapy & Rehab

also had a problem like the veteran below - but different. First lady Christy or Sherry said I'd love it there. But their billing department did not call me back. I called and spoke with Brandy who said I have "used up my PT visits with Medicare." That is crazy because I have called Medicare several times and they did away with the cap in Dec. 2022. I just had UCSD surgery (TWO cervical spine surgeries in one month!) so I'm sure Medicare wouldn't deny me! In addition I have ChampVA insurance! So IF perchance Medicare denied it would roll over to VA's champVA. I think they just don't want to be bothered with the billing. They lied and said they called me back which I don't believe. I have tried to come here every few years when I've had different insurances. I don't think they want to serve the community - I believe they just want to serve themselves and their own interests. I am a business owner so I can understand. But I am angry that they lie to achieve their means. I used to be friends with Maureen, the woman who started the company, so it is doubly hurtful. They didn't want to see me when I had Medical, they didn't want to see me when I had champVA and they don't want to see me under Medicare plus the other two. UCSD sent my referral to them AGAIN, so I called to figure out if maybe they changed their mind. I guess not. Oh, and I came from another PT place who wanted me to sign an ABN - which they didn't know how to legitimately deal with so I wouldn't sign MJ Physical Therapys ABN given to me after the time and without a scope, so I did not like it that these two companies spoke about me behind my back. Gossip - unprofessional.. Funny thing - they both think I used up my cap - DIFFERENT amounts too - showing they did not know what they were talking about. I even offered to do a conference call with Medicare with Christy this morning. Nope. They'd have none of that because they would get caught in their lying B.S. Thank you but no thank you.

Thumbs up. Staff are knowledgable and helpful. Kind of unique because they have physical therapists, chiropractors, acupuncturists, and massage therapists all working together. They can offer what you really need vs other places that only offer what they have. Fees are moderate. Front staff are on the ball - all fees are listed in writing and they will help you utilize your insurance benefits, submit the claims and all that stuff. All around, it's a well run place.

A big thumbs up to Jacob and the entire team at Vista Physical Therapy and Rehab! Everyone from the front desk, to therapists, were professional and courteous. I felt that my rehab program after total knee replacement was well paced and on track with my progress. Not that I ever look forward to being injured again but, if ever I am, I definitely know where to go!

I love this place!!! The staff up front are warm, welcoming, and very down to earth. The entire therapy staff is very competent, compassionate, and always seem to have a new method and/or approach to my recovery and make it priority number one to get me back to form. The therapists listen to you about what's working and what's not and makes you a huge part of your own recovery plan. The energy there is always great from both patients and staff! I just show up and leave happy!!! Thank you guys for all you do!!

Had a massage today. Vanessa did an awesome job! The massage table is heated which was nice because it's cold out today!

WOW! What's not to love at Vista Physical Therapy? - Staff is super friendly, accommodating, and professional. You can't help but smile when you arrive. - Office is clean, inviting, and conveniently located with ample parking. It's easy to get to. - They work with your schedule to book appointments and take the hassle out of insurance billing. It's easy to get treatment. - They have an extensive amount of equipment at their disposal. And they aren't afraid to use any of it! - The physical therapists, Jacob and Sean, are extremely knowledgeable and competent. They incorporate their education, knowledge, experience, tools, equipment, and feedback from the patient to determine the most effective course of treatment on an on-going basis. I've experienced significant improvement in just a few weeks! So if you're looking for a physical therapy office that's welcoming, comfortable, and results-oriented, you've just found it in Vista Physical Therapy.

I visited Vista Physical Therapy to recover from total hip replacement. They did a great job of making me feel comfortable, easing my pain, and understanding my goals during the early days after the operation. Sean then designed a rehabilitation program that got me back on my feet quickly. I am now 3 months removed from the surgery and thankful that I had a dedicated team helping me recover. The entire staff is super friendly as well!

All I can say is if it weren't for the physical therapists and all the staff here, there is no way that I would be as far along in my recovery. I have had rotator cuff surgery, lumbar spine surgery, and cervical spine surgery. I push myself and the therapists encourage you. They don't talk down to you. Jacob and Sean are such great physical therapists but they are also such great caring guys. I would recommend Vista Physical Therapy and Wellness Center to anyone.