VibrantCare Rehabilitation

I am 80 and over the years I have been in Physical Therapy several times. I was referred for frozen shoulder, a condition I’d also had 3 years prior. Peng Fan was by far the best PT I have ever had. She was precise in her evaluation of what I needed. she explained and demonstrated each exercise and what the exercise was for in a way that left me with a clearer understanding of how my body works, a perfect combination of stretching and strengthening. I was impressed with her competency and professionalism. I would recommend her to anyone and to Vibrant Care. Judith Luce

I have had an excellent experience with Vibrant Care. I was having serious issues with back pain. The sessions and exercises clearly have been effective. I mostly worked with Peng and she did an excellent job of moving me forward at a good pace without pushing me too fast. All staff and physical therapists I dealt with were professional and cordial.

I came to VibrantCare thinking I had pulled my hip flexors. I wasn’t able to walk without excruciating pain. It turned out that it was most likely a hip joint issues. My PT assured me that the sessions should help, and they did. I feel a lot better than when I started.

I recently completed my eighth and final physical therapy session at VibrantCare Rehabilitation. Overall I had a really positive experience, hold the PT staff in very high esteem and would recommend this facility to others. I worked primarily with Andrew. He was super knowledgeable, friendly, attentive to my (many) questions and always happy to demonstrate, modify or elevate exercises based on my questions and requests. I would request to work with him again in a heartbeat. Similarly, I worked with two other therapists on days when Andrew was unavailable. They were equally friendly and professional, picking up my case pretty seamlessly. It's clear that the VibrantCare employees take teamwork to heart. There is a sense of camaraderie that makes the environment super positive and enjoyable to do your physical therapy in. The only growing edge for VibrantCare, that for me would bump it up to 5 stars, is that they do seem a bit understaffed. There were a few days when patients outnumbered staff members so a few of them had to attend to more than one person at a time. I'd love to see this team grow so that they can continue to provide even better individualized care for their patients. They're doing great work there!

I love my therapy sessions here. All techs are awesome! I worked with Peng today who loosened my Achilles tendon really well! Thanks Peng!

TLDR; it's mid. They were able to schedule my first appointment quickly and offered great flexibility in my scheduling. They have a good variety of equipment and many different PT's to choose from. This is both great and detrimental because my first PT was not good. He didn't know anything about my injury, didn't offer guidance to my recovery, and didn't explain how to massage out my scar tissue. He just wasn't good. But the other PT's I've had have been very good. Also they messed up my scheduling and I showed up to an appointment that had been scheduled for the wrong day and was marked as a "no show". That was a bit frustrating. Also the PT's seem overbooked, but that's not something they can control. Overall, it's a decent clinic.

They could not find my original referral. I called my doctor and had another referral sent over. Then, I reached somebody by voice once, still didn't get an appointment. Called back 3-4 weeks ago to try to get my first appointment; never received a call back. Called today and the new staff person ("I don't usually work at this clinic, I'm from another clinic") says maybe my message "didn't get through"! Complete and utter incompetence and lack of any professionalism. Will not go here for PT and will pay out of pocket if I have to.

I have been to several physical therapy places in different states and cities this is by far the best! The staff is very friendly, professional and well organized. I am getting stronger physically and for the first time in seven years I am using both legs to climb stairs.