Valley House Rehabilitation Center

We have our Mom there for a few months now. It's a very tough job and overall we found the staff, nurses, CNA's are kind and friendly. Jessica was a great communicator and kept us updated all the time. Olga is super good at how to operate the bed, Amritpal is very helpful to resolve the issue in Mom's room. We would give a 5 star if it's not because Mom's phone charging line at her bed kept getting busted for unknown reason (kind of frustrating). We are very grateful that Mom is being taken care of.

My 86 year old mom with dementia broke her hip and was transferred here after surgery for 30 days of rehab. We stayed with her for good portions of the time. Enough to see the day to day environment and level of care provided. We were blown away by how kind, professional, supportive, patient, and caring the entire staff was not just to mom but to others we observed as well. From housekeeping to admin, the team was amazing. The nursing care, PT, OT, and support staff exhibited a patience and level of warmth throughout some very difficult moments. This was our first exposure to the healthcare industry on this level. There were some really difficult patients, including my mom, that due to pain or other ailments were challenging to care for. Yet, the entire staff that we observed maintained their patience and caring demeanor regardless of the challenges presented. I am so so impressed with this profession and the truly amazing team at Valley House that does this work. They made my mom and our family's experience of a very difficult time so much better than it could have otherwise been but for their amazing care. We are forever grateful to the Team there.

This place is horrible. The restroom was sized for a little kid. The bed mattress was to big for the bed it was put on. I was suppose to elevate my leg but when I did the mattress no longer was properly positioned. I arrived around 4 pm told nurse I would need my meds at 6pm. I didn't get my meds till after 10pm. The pain was unbearable. Felt like I was in a horror movie. Worst experience I ever had

I have actually gone to this Rehab four times in the past five years I believe and I if I have to go back, I will only go to Valley house. The people are great including the Rehab the activities, the kitchen everybody there treated me so good. In fact, I even cried when I had to go home, but I made a lot of friends here. I recommend everybody if you need to go to rehab go there you will not regret it.

I was worried about staying here but it was close to my home so I took a chance. It was GREAT! Staff were very kind. Not all were perfect, but overall I can not complain. I'm home now.. enjoying my sweet doggy... Thank you team Valley House for never giving up on me.

I would give this place 0 stars. My husband was there for a little over 2 weeks. When I was finally allowed to see him he was in the same clothes I brought him in 14 days earlier. He smelt horribly. He said they always told him to shut up when he asked for anything. Worst of all he had a horrific heel infection which was not cared for. I had him transferred out of there the next day to Sequoia Hospital, where he underwent a debridement of his heel. Unfortunately, it was gangrene and into his bone. Thankfully, he is in a new VA facility and being well taken care for.

I was there for one month after my work injury. The staff was very loving and caring and I also received excellent wound treatment. This is why I give it a five star review.

This is one of the better facilities of this type in the area. The facility is kept clean and well maintained. The staff is friendly and attentive to the needs of the patients. There are long term and shorter term patients. The dinning rooms are large and clean. The WiFi and TV works well. The food is ok, they work hard to provide good meals. If you need a care place this is one to consider.