Valley Behavioral Health System

I wish I could give a zero. this place is awfully I don’t see why this isn’t shut down I was there last year I was being bullied my the staff and it was so cold and i never seen my therapist except once and it was awful there was people being so inappropriate and one time I was sit down with the other kids and I had to be moved far back in the corner where the staff was for no reason people there are so cruel the only person who was so helpful was this nice nurse who actually liked me I hope she can get a better place to work at thin this hell hold

Do not go here. They don't care about you or your mental health. The staff members barely interact with you and when they do they are mean. Everything about the hospital is un organized. All the nurses and techs have different rules. The hospital itself is filthy the floors are always dirty and the bathrooms obviously never get cleaned. I have an injury that I kept telling staff about and they would forget and be like when did you get hurt and I would have to tell them the same storie over and over again. The day before I was discharged it said I was discharging in my chart but nobody had informed my mom so I had to when I talked to her that night.

Do NOT walk in to this facility (if you can call it that) of your own free will!! Please read and take all of these reviews seriously! These people employed here are only in it for a paycheck. You are going to be admitted on a 72 hour hold REGARDLESS! I was told all through the admitting process that I would be free to go at any time. You aren’t in on your own free will! It doesn’t exist there! Therapy is non existent ! It took 2 days to see a Dr.! As soon as she opened her mouth I was on a 72 hour hold. They changed my meds but no therapy, they never contacted my primary doctor when I was discharged so that they know my new medications. It’s been a nightmare just trying to get refills because there is/was no communication between them and primary. Do not even speak to the opposite sex or YOU WILL BE threatened by staff to put a notation in your chart!! For what?? There are all kinds of patients in together. I went in for depression in hopes I would get help and therapy and I was put in with a very eclectic bunch where one patient (who was verbally abusive and potentially dangerous) walked in to my room. The food isn’t fit for scavengers. They will tell you there are snacks, fruit, tea, etc… snacks (if any) are nothing but sugar, there is NO fruit and the tea may show up or not so water it is! It’s absolutely freezing inside and you get one blanket and 1 sheet and flat, plastic pillow. Bathrooms aren’t cleaned daily and the whole facility is just not clean! This definitely is not a “clinical “ setting, which I was informed by telephone before admitting myself, it was. They discharged me after 5 days because my family made it a mission to get me out of there and they sent me home missing ALL of my meds I take daily besides what they put me on. I could go on and on! DO NOT go to this facility of your own free will! Do your due diligence and research the facilities in your/our state. There HAS to be better out there.

they need new bathrooms floors in general i love ms mari mr chavez and the melanin staff and doctors made sure my hair was taken care of. they werent too strict. the staff/ therapist with black hair put an innocent guy in jail cuz supposedly he hit her finger while trying to hit someone but she was fine thatskind of messed u. thank you for saving my life ms reed and everyone. the kids unit is so kind thank you but unless yall clean them bathrooms idk how ur reviews gon go

I stayed here for a day in October 2021 because i was suicidal. During my stay, they just had us either color and watch tv, or sit outside (which there was nothing to do there). I was never told what was going on and just yelled at for not understanding what the nurse was telling me to do. They took half of my things and almost didnt give it back until my mom asjed about it. A nurse berated us several times and said afterward, "I'm not here to make friends, im here to do my job" They also jept giving me salad because I'm vegetarian (which i dont like) so i just had to eat the cheese. The floors were dirty, and i started crying at one point so they judt made me sit in a room with writing all over the walls. I wouldn't wish admission to this place upon my worst enemy.

Just don't! A family member of mine went to this facility for treatment for acute care.Terrible communication, patient left worse than going in, solution was increasing medication that already shows as having significant interactions together... As a DSP in behavioral health, this is the worst facility I have had the displeasure to "work" with yet.

Why isn’t the place shut down..? The bathroom floors are so dirty, even the main floors. The staff were so mean there. I never saw my therapist except once, also I was very sick once and I had to keep reminding them how sick I was. Don’t ever go here bro 💀

They not only ignored every request I made to speak with the Dr and understand any sort of plan of care while my grandson was there and left me not knowing anything.. but they sent my grandson home without all of the clothes he brought in his suitcase they kept everything I bought, socks underwear tshirts , that I bought and brought to him.. when I called they had no concern whatsoever for anything at all. Stealing is what kids get in trouble for yet here they are stealing our kids belongings! Good thing I have receipts and pictures of everything he had and everything I purchased!!