Unruh Spine Center

I decided to try acupuncture for the first time after having an aggravated pain on the left part of my neck. The staff is the most diligent and welcoming. You just hardly wait as the they make everything easy for you. I waited for the Dr. less than five minutes. The examination is very thorough. This Dr. really reads what you wrote in your history summary. His demeanor and bed manners are exceptional. He makes you feel important, as he listens to you intensely. The treatment with several needles placed on my limbs made the pain decrease by 80% in a 45-minute treatment. I'll go back to Dr. OH for a couple of more sessions. In the meantime, I'll consider him and his professional associates for other problems I may develop in the future. He gives you the sense that there is always hope for your problems

Dr. Levine is amazing! I have been seeing him for 5 weeks and his adjustments and therapy recommendations have helped with my low back bulging disc pain. Dr. Levine is knowledgeable, professional, great sense of humor and good looking. The staff is nice, professional and team players. The facility is always clean. I wish I would have found this place sooner. I look forward to Dr. Levine making me 100% better ( no pressure) Thank you Dr. Levine and Unruh Spine Center.

Dr Goss is great. Always able to help me with my sciatica, stress tension pain, along with my stiff neck. The reason I'm giving 3 stars is because the biller is never reachable. Have left several messages along with anthem blue cross customer service leaving 2 messages and never receiving a call. At one point I asked to speak with the biller while I was in the office and it was during the work week. The reception went to the back not even 2 minutes later she returned to say the biller worked from home. Not sure if the biller just didn't want to speak with me or if she truly worked from home. I left a message and never received a call back. I was also told that my acupuncture treatment was covered. Had 5-6 treatments. Months later I received a bill for $305. Since there biller never called me back anthem helped me figure out that the acupuncture was out-of-network. It would have been nice if I was told every time I checked out that she was out-of-network. I would have offered to pay cash every time I saw her instead I'm hit with a bill of $305. The other reason for the 3 stars goes back to the biller. I request all my receipts and compared them to my EOB's and noticed I was over charge over $100. If it wasn't for me seeing my EOB's I would have never known. I request to speak to the biller and of course was never reachable and never had any messages returned. Finally received a refund but had to request it via text. I had to text the receptionist to request a refund or they offered to have a credit on file. This of course was before I saw the acupuncturist. I even paid to have a certified letter mailed and delivered to Dr Goss in hopes that he is aware why he lost me and my husband as patients. They had lost me as a patient and all because of the biller and the way they have handled my bills and not notifying me about the out-of-network. And yes, I even asked prior to seeing the acupuncturist if she was covered and they said yes "your insurance covers acupuncture". I guess just not there acupuncturist!

We’ve enjoyed treatment from Dr Herta for years now. She is so thorough in her exams and always makes time to hear what the issues are. You never feel rushed out or disregarded. The front office personnel (Adrianna, Ashley and Sirenia) do a great job and are always so friendly. I would highly recommend Dr Herta’s office for any and all of your treatment needs.

First appointment today … everything was awesome. Dr Unruh adjusted my neck and man. I walked out feeling like a freshly oiled machine! They did electroshock and red light therapy. One of the staff explained how my insurance works and the gal that I checked out with was also friendly! Alyssa can smile a little more maybe but overall I had a great experience and will be back!

I love coming to the Unruh Spine Center! The doctors are all so nice and never pressure me to come in more than I need. They also listen to everything I have to say before starting any treatment. There’s also a doctor who specializes in pediatric/juvenile/prenatal chiropractic so my kids are able to get adjusted after they have growth spurts. I highly recommend!

Dr. Unruh is AMAZING! If you have a fear of seeing a chiropractor because of other people’s bad experiences seeing Dr. Unruh will have you praising him and telling everyone how good he made you feel with whatever back, neck and shoulder issues you have. And to be. Completely honest he can actually fix almost any pain in your body. He’s also a 3rd generation Chiropractor and has what we say a gift for literally identifying the cause of your pain by just touching you.

I literally crawled into the Unruh Spine Center Dr Unruh assessed me with a bulging disk and recommended a Decompression package. I went for it as my alternative was Surgery needless to say 15 decompressions later I am walking without a cane and ready to get back on the golf course. I was amazed at how he was able to assess my problem in such short order. He truly has a gift for this. Listen to him. His office is full of Great people who provide exceptional customer service.