UAMS Medical Center

I delivered our baby last month and had the absolute best experience, I could’ve asked for! I was kinda nervous about it all since I didn’t see the best reviews on the hospital. But our baby/I was very well taken care of! The hospital food was amazing, the nurses were very sweet/caring, and I felt supported during my c-section. My only complaint is that it was hard getting told we’d deliver one day. Then on our way there, we got told an hour from my scheduled time that it was being postponed. They didn’t have any beds for me so I had to wait till the next day. I know it’s not their fault and it must be just how the hospital works since it’s so big. But I just never experienced that before and it made it difficult on our family since we don’t live locally. I’m just thankful they got us in, early the next morning and it was made up for by how our whole stay was! So that’s why I’m not going to let that affect my review/rating negatively. I’m very thankful we had a positive experience!

Sometimes healthcare facilities that use the epic system tend to be judgemental. I was at mercy one time and was criticized for going to the hospital a bunch of times. Thats what mercy northwest told me. Like i was a bad person for having to go to the hospital so much. This place isnt like that. I've had great care from beginning to end and thankful for all the nurses and healthcare workers for treating me good, not just as some number. Mercy uses epic ehr and so does uams. Difference is uams treated me right to where mercy was in a hurry to kick me out of my inpatient room because that nursr told me you been to the hospital over 20 times. So i guess that made me a bad person. But no this place isnt doing me that way even though they use epic software. Some folks cant help their health issues like me with history of blood clots. I would give uams more than 5 stars if i could. They've been a blessing. To Mercy im just a nunber and go the hospital too much. But to uams im treated like family. Prayers out to all the nurses and workers thats able to put up with me. Lol. Many blessings.

We had the unfortunate experience of delivering here. Labor and Delivery was great, however, I cannot say the same for postpartum care. I was going to over the details as there are plenty of other reviews with the same complaints. Postponed inductions, long waiting times, etc. Our first born was delivered at Baptist and we had a great experience. Unfortunately, due to insurance issues this year we had to change providers. Honestly, I would have been willing to pay more to avoid coming here. Leaving the hospital angry is not how one should leave after giving birth to a child they’ve been eagerly expecting.

Visited the new UAMS "The Orthopaedic & Spine Hospital" due to family member having a procedure done. First off, the building is very impressive looking from the outside and the inside looks very nice also. Seems to be laid out well and easy to find different areas of the facility with ease. Secondly, all the employees we encountered from the front check in desk, all the way through to the medical staff were very friendly and helpful. Parking was plentiful even with the parking lot only half completed. It appears that the entire parking lot will be finished within a few weeks. Very nice addition to the UAMS Campus.

My brother had surgery at this place,it was open heart surgery. He was fine before he went in, they allow him to go with out oxygen while in the operating room and he comes out with brain damage. He is having a very difficult time and they have not reached out to help in no way.

Once upon a time UAMS was a great place to go. Not any longer!! They’re the worst at patient care!! I’ve had blood in my urine for almost a year. Their Urologist “saw” me 3 times, couldn’t figure it out and just quit. Won’t come up with a plan of care, wont refer me elsewhere. My mental health appointment has been cancelled 3 times in a row. Or better yet, they’ll make an appointment for you and then cancel it with no phone call, no message, no email. when you call patient rep to get help, they’ll say they’ll call you back. And then they don’t. I’ve called them 4 times in the past week and not once have they called me back with anything. I’d rather die in the gutter on the street than to continue to be seen here. I will be moving my care elsewhere as soon as possible.

I arrived on 22 May for what I was told was emergancy surgery for a brain tumor and they would be waiting for me. That was the first of many lies. Four hours later I get a CT scan. After that 5 min. procedure I had to find my way back to the ER. 4 hours later, I told a nurse I was going to have my last cigarette and she told me if I do she would personally cancel my insurance and see that I would be personally responsible for the entire bill. Minutes later I am met with an intern telling me I couldn't because it was against policy. He then told me that in his professional opinion, I did not need surgery. I asked to speak to an attending physician and he refused. Same when I asked to speak to the Chief of Staff. I was then told that if I did not comply with his orders I would be discharged and be forced to leave. At no time was the Head of Neurosurgery notified. Great place to go if you need help with assisted suicide. Needless to say, I am at home now preparing to die.

Great experience with all my doctors. Love neurosurgeon Dr. Palys and nurse Tammy, pulmonologist Dr. Venkata, neuro Aprn Mwenda, neuro Aprn Salaam, ENT Dr. Melissa, and nurse Shane in neuro surgery recovery. All of them are awesome and are the reason I keep coming to UAMS! I can't get that type of care anywhere else.