UAMS Health - Neurology Clinic

I have waited over a year to get into this place the day before my appt I call to check the appt time and he clinic said We rescheduled because the doctor I had quite that's what the clinic told me so they rescheduled for November they wait until Friday at 3pm to call me and tell me I need a new referral. Why do yall people wait until the very last min to tell someone. The numerology clinic said yes ur referral expired back in June. We are in November yall should let people know when their referral has expired. Because of last min phone calls I couldn't get a referral and the rescheduled appt time in in August of next year 2024.... This clinc needs to keep up with their patience and their needs...... Maybe yall provide sucky service and God is telling me not to go else where..... Get it to together uams

We've been trying to see a neurologist for a year and a half, finally got an appointment set, called the week before the appointment to see what all we needed to bring with us only to find out we had been rescheduled because the doctor was going to be out that week. No one had called or messaged us to let us know of the change. Rescheduled four months later, to have the exact same thing happen, rescheduled two months later because the doctor wad going to be out of the office again. Once again no one contacted us to notify of the change, we only found out because we called to verify the appointment. Very frustrating

I had 3 referrals sent by my doctor to this clinic, after the third one I called to see if they got it, never once heard from them before this, got an appointment 6 months out, then called the day before to verify appointment and time. Only to find out they had canceled my appointment and rescheduled it for 3 months out without calling or emailing or any notification at all.

I would HIGHLY RECOMMEND UAMS!!! Everyone is very friendly, professional, and know what they were doing. That's including the front desks, nurse, PCPs, and Neurologist. I tried to find great doctors who were amazing at what they did, and that I felt completely comfortable with for a long time. I found them all at UAMS, and have been very grateful and proud to be a patient. My dad and I have imformed many people of their outstanding, professional, top of the line work. We have never had any issue. Everytime I've come in, whether it was to the Neurology clinic, to see my PCP, or even the ER, anyone involved always made sure to get me what I truly needed, and what was best for me in a very timely manner. It's a blessing to be a patient of such an amazing place. Especially, one that truly cares about their patients, and has saved my life! God bless them all!

My PCP has sent 2 referrals in December 2021 - one in early and one in late December. No one from this clinic has contacted me to set up an appointment. When I called yesterday, I was told the fax referral number listed on the website was wrong. So, I’m lead to believe that UAMS, the leading medical institution in Arkansas is losing out on money because they can’t update their website? Sounds like INCOMPETENCE from the person receiving the referrals to the folks who book the appointments.

I arrived to the ER with a possible stroke at 5am. They did a ct scan for any major complications which came back fine. They then scheduled me for an MRI 4hrs later and to take me up to neurology at 9am. I didn’t get a room until 1pm. I didn’t get my MRI until 4:30pm. NOT ONE DOCTOR HAS GIVEN ME THE DECENCY OR RESPECT TO TELL ME HOW THE HELL IM DOING OR WHATS GOING ON. EVEN IF ITS GOOD NEWS THAT EVERYTHING IS ALRIGHT!!! ITS 10PM AND I HAVENT GOTTEN A SINGLE WORD FROM A DOCTOR. I WILL BE FILING A FORMAL GRIEVANCE. The nurses have been Heaven Sent and picking up the slack for these doctors as always.

No one will return my calls or get a PA done on my 2 important prescriptions for my migraine