UAMS Health - Family Medical Center

Zero stars if I could ! Worst place to call Your PCP. Doctors are in and out. Do not listen to you at all. Dr. Kevin Smith was about to send me home talking about I “probably” an Upper Respiratory Infection. No swab or test. Just probably. Had to show my a** just to get a swab and *boom* I had full blown COVID!! Do NOT go here 😒

Dr. Depaak Goyal tried to diagnose me with Bipolar disorder after one visit with him because I had a weird side effect to a med I was taking. He was extremely unprofessional and did not listen to me at all about what I wanted done at the appointment. He put me on Prozac for my anxiety and depression and it has been working wonders. However, he gave me zero refills and I have been calling the clinic every day with no answer or call back. Since then, my anxiety has returned and I have been off my meds for a week now. You’re not supposed to suddenly stop taking psych meds. I will be using a different clinic from now on instead of one where the doctors flirt with the nurses in front of you before taking care of their patients.

This is the worst doctors office I’ve ever been to. The doctors there run test and don’t follow up with you about the results. I’ve been calling and messaging my doctor for two weeks through mychart with no response. Talked to two nurses and all they can tell me is that they will send another message to the doctor like I haven’t done that already. This place is ridiculous, searching for another pcp asap. This place can care less about the importance of their patients health.

This place is literally terrible. I’d give it zero stars if I could. Only reason we even bring my uncle here is because he’s elderly, autistic and has been established for years at this clinic by my grandmother and it’s just too late to get him reestablished elsewhere. Messages go unanswered. Leaving voicemails don’t get calls back. Needing a referral for hospice and been asking for over a week now just to go unanswered. Scheduled an appointment with his PCP to be seen sooner than later and even after waiting 3 whole weeks for this appointment, he was seen by some random doctor who knew nothing about him and they considered the appointment an “urgent care” appointment. Not tho mention they completely missed a really bad UTI he had after I brought him in multiple times for it to the point he could no longer walk. If anyone has had any better experiences I’d be extremely surprised. EDIT: Finally got hospice involved to help with at home care. They have his medical records and asked about his dementia. I was not told he had dementia or any signs of dementia when I specifically asked about a CT scan. The doctor told me it was normal. But after reading the results, it in fact was NOT and he has shown signs of brain shrinkage. These doctors do not care about the patient and now thanks to the hospice nurses, I FINALLY know why my uncle has been on a rapid decline. NO THANKS UAMS.

Terrible at getting test ordered I have been waiting 3 weeks to get a ct of my head and still have not gotten a call to schedule it. I have been dealing with a migraine since before Thanksgiving. Every time I call I get hung up. When I finally did get through I find out the order has not even been submitted so I was lied to when they said my insurance approved it. If I could give zero stars I would. If there was another choice in hospitals and clinics I would go there

Any doctor or nurse I have seen at this clinic has been very unprofessional and not friendly at all. The ladies at the check-in/check-out desk will make you wait forever just to check you in or out, and you will be waiting a long time after to see your doctor too. Every one of the doctors I have seen here, were rude, young, unprofessional, won't listen to what you have to say, and will not give you any kind of help. I've tried multiple doctors at the clinic, and I've left with a bad experience each time. This is not the place to go for anything. I wouldn't suggest this location.

This is the worst clinic ever. Doctors very unprofessional, they will lie to you, set up procedures for you and never get around to performing them. Not compassionate or sensitive to your pain. Would not ever go back and would not recommend this place to my worst enemy!!!

If you want a good doctor just stick with someone that isn't a APRN.