UAB Hospital

My Loved One had nearly fatal car accident and was treated for a whole month here mostly in the trauma unit & received above amazing care! Everyone was super helpful & always did everything they could to help make my stay with him as comfortable as possible!

We took my daughter to the UAB emergency room Thursday. Had a Gall bladder issue. Spent 13 hrs in the ER. Well they needed to admit her to downtown. Told us at 10:30 pm they had a room downtown. Just waiting on Transport. They picked her up at 3:am and there by 3:30. Well, this is day 5 now. Taking that we left notes in chart and on the board in her room to communicate to Dad or Mom about any procedures or treatment. Not my daughter! IIf we had to leave for a few. Think they paid attention? NO! The left hand don't know what the right is doing! No communication, the plans are so slow and unclear! This is a first and last for us and anyone I know. The corporate institution are so focused on buying up hospitals they have lost sight of patient care to focus on a dollar! Even the nurses working from one hospital to the next. I pray my daughter can come home tomorrow. If they fail at the time we were told, we will just load her up and take to a non UAB facility! Know this was long but I'm beyond frustrated! Oh, and my daughter has high fiction autism and anxiety! They have not made it easy on her for sure!!!!

This place would not let me call my mother on Thankgiving day. Would not let my brother see his mother on Thanksgiving. Tells us the patient was never there. When we threaten to call the police they say she is there but they cannot allow us to see her. I asked to speak with a supervisor, After 15 minutes the charge nurse came down and answered the phone. She basically gave me the same speech. I said I want the supervisor they put me on hold for an hour. After an hour I called back and they immediately send me to voicemail. This is insane because we just wanted to let our mother know we are thinking of her on this holiday and see/talk to her. Unbelievable what is happening.

I went to St Vincent’s ER last Friday, Sep 2024, and the Doctor told me, "There is nothing we can do for you". “It’s Friday”. With Stage IV Metastatic Breast/Bone Cancer, I had a chest tumor on my chest bone that was burning a little bit too intense, I could not sneeze, and I had trouble breathing, and I was afraid something was wrong. I left St Vincent's ER room without being seen, I left the room a few minutes after the doctor left, because no nurse came in to see me for a while, and I was in agonizing pain. The nurse later called me at 7pm, an hour later after I was seen by the Doctor, so I was going to wait there with pain for 1 hour. She wanted to know where I was, and I did not answer, she left a voicemail. I stayed home, with pain. Yesterday, Sep 23, 24, I googled and found UAB Hospital. The reviews online were not so good, but I decided to go, praying that I would get better care. I am here from Connecticut as a new AL resident, and in CT I always got great care at their ER rooms, they take Cancer seriously, and they know pain management is an important part of Stage IV, especially since my Cancer is Metastatic/Incurable, and I have Cancer in different parts of my body. They always immediately gave me pain medication, warm blankets, water, and pillows. They even gave me a nice dinner once, and my rooms always had a private bathroom. Or they offered if I wanted to go to the Cancer ward to get pain management control for a day or two. I miss CT a lot. Their hospital’s are a class act. Yesterday at UAB hospital I was taken care of by an amazing staff. Multiple doctors spoke to me, I had multiple X-Rays, of every body part. And the staff was lovely. I was there from 5am I believe until after 4pm. The only thing that happened was that the hospital got busy with different code blue, and I was left with pain for a while at the end. I am also a Diabetic with anemia, I had not eaten or drank enough water in 24 hours, and that is imperative for me to have. I can get dizzy and fall. They did not check on me enough in the middle of my stay because they got extremely busy. I wish they had more back up. Several times I pressed the button for assistance, and they pick up the phone, but I spoke and they did not hear me. So I did leave the hospital in pain. A lovely doctor in the end brought me a sandwich and some orange juice, and I was very very happy. That sandwich game me the energy that I need it to walk out of the hospital. They also got me a social worker, and they are shipping a walker for me for free. Which I so appreciate. They found a fracture in my chest bone, and one more cancer lesion on my buttock, which is why I was getting so much pain on my right leg a few days ago and I couldn’t walk straight, I need a walker or a Kane, because it could fracture. I don’t look sick on the outside, and sometimes doctors get upset when they see you, and you’re not missing a limb, they think you’re a waste of their time. This happened in a hospital in Long Island. I was misdiagnosed there, it was a horrible experience, only to be seen a few weeks later and find out that I had Stage IV Bone Cancer. I am glad I went. Sometimes you have to ask doctors a lot of questions. Not in UAB, they gave me all the answers. The only thing they did, was that they didn’t inform me how my chest bone will heal or not, they left that for the end when a doctor came in, and I asked him, and he explained. Sometimes we think doctors will tell us everything, but sometimes we have to ask in detail. I would definitely come here again, as a single mother, with Stage IV, I need the best care for myself and my family. I need an ER that has compassionate individuals working there who care about people who may not look like they are in pain, but are definitely in need of care. Pain management is important. I am sure that if they were in pain, they would like a doctor to take their pain seriously. I will bring my children here who are military dependents. And I will recommend this to individuals as well. Thank you staff, all of you!!!!

I can see the reason for all the one stars. The staff has always been nice, but although it's a large university hospital, it is so dated. Probably the original carpet, poor lighting everywhere, and water coolers available, but haven't had water in them in years. I often spend hours at Kirklin and the option is to cup your hand under a sink.

I wish ZERO stars was an option! This place is such a sorry excuse for a hospital!! They NEVER have beds available for one. The communication is non existent. The staff is horribly rude. My cousin has had FOUR major surgeries there, she's deaf. This should be in her chart but yet WE HAVE TO TELL THEM EVERY SINGLE TIME and they still try to talk to her in a normal tone and their solution? They speak louder. The incompetence is BEYOND infuriating. I could seriously go on and on but I'd never stop typing. If you have ANY other options for a hospital go with another one.

If you want actual care do not go here. So called (Dr)? Kristen Riley said I was not worth saving, that I would be dead next week. I would just simply not wake up from the tumors on my brain. I have federal health insurance that pay's 100% and even covers my mileage. It would have been easy money for them to treat me. What the demon spawn said broke my heart and my families. I was referred to UAB for help not death. But the demonrat Riley can rest assured she was not able to kill me. When I went home to hospice they saw they were not needed and referred me to another cancer Dr that one of the nurses used, he is a true Christian, he saved my life, after treatment my tumors shrunk and have finally went away. He has given me more time with my family and he values human life. Beware of the death dealer Riley, she will burn for eternity for all her sins and the deaths she caused. She did this to me without a second thought and the demon minions under here did not try to help me either. it has been 7 months since she said I would be dead. True Doctors are supposed to help, not condemn a patient to death before their time.

This was the worst hospital experience I’ve had in my life, the waiting room was dirty along with all of the medical equipment, they had us waiting in the waiting room for four hours just to bring us back to our “room” which was a chair with curtains surround it next to other “rooms” like that there was very little privacy and you could hear every noise and conversation the people next to you were having. we waited in there for another three hours before we saw anyone!!! That wasn’t even my biggest problem, my problem was I went to the emergency room for extremely low blood pressure and they only checked my blood pressure once the whole time I was there, they did not run any tests or treat me for what i was there for, all the while im waiting I’m having severe chest pain, lightheartedness, palpitations, and my fingers and lips were blue. After three hours they gave me a IV and fluids event tho I wasn’t dehydrated and then they discharged me after another two and a half when I finally got home my blood pressure was 70/42 so still extremely low, so they did nothing to help. And to top it all off they gave me someone else’s discard paperwork that had all there information on it. To summarize this hospital is unclean, takes dangerously long, they are careless with information, don’t treat patients properly, and will talk about you unprofessionally to there pers. I would strongly advise going somewhere else if you can it is clear that this hospital does not care about its patients.