Tulane Institute of Sports Medicine

Tyler Anthony did a great job helping me recover from extreme muscle pain in my back. He also showed me the exercises that would help me to avoid similar problems in the future. Tyler is easy to work with. He frequently gets your input as you go through a session.

The office staff that answers calls are some of the rudest, unprofessional, under-qualified staff I have EVER had the displeasure of speaking to. The woman I spoke to is not fit for any sort of professional position. My doctor has since relocated and she was beloved by myself and extended family....after this experience, I will NEVER return.

Wow. Just wow. Beyond frustrating. I saw multiple doctors at this clinic, and I never waited in the waiting room for less than an hour. Despite multiple appointments with multiple providers, I wasn't ever able to get a hip MRI approved by my insurance company (and a shoulder MRI required multiple visits and multiple MRI requests). One nurse told me repeatedly that he didn't have time to deal with my insurance problems; and the ordering surgeon himself didn't schedule a peer-to-peer when the first denial came back, so we lost the opportunity for an approval that way. I had to schedule another appointment with that surgeon and wait days for the appointment and then wait forever in the waiting room to get him to order a second MRI, which was also denied. Again, the doctor did not request a peer-to-peer. After seeing another doctor who said to come back after I'd had a hip MRI, I spoke again with the nurse for the hip surgeon, and he told me again he didn't have time to deal with it. I spoke to the office manager repeatedly, and he promised he would make sure the MRI request was submitted properly. But instead of doing that, he simply ignored all of my subsequent emails and phone calls. Working with this clinic has been one of the most stressful, experiences of my life. After weeks with no progress toward treatment, I visited Dr. McNulty at Southern Orthopaedic Specialists, and he got my hip MRI approved within a few days.

Dr. Savoie is one of the best shoulder surgeons in the world. I have been going for over a decade, staff has always been great each and every visit. I cannot imagine someone giving less than a 5 star review but some people just cannot be pleased....Charles Davis

I had an appointment today with Dr. O’Brien I was told to arrive 15 minutes early for my 11:00 am. appointment (which I did). At noon after no communication from the staff about why I hadn’t been seen, I asked if there was a problem. I was told there were several people ahead of me and it would be another 20 minutes before the doctor could get around to seeing me. Did the other patients have appointments at 11? Who does the scheduling? I had other appointments today so I couldn’t wait around and I left. After reading the other reviews here, I am glad I did.

Let me start by saying that Dr. O'Brien is a great doctor and helped me with a couple of orthopedic issues previously. That being said, the office staff, ESPECIALLY the worker's comp department is atrociously inept. It was constant mismanagement and no communication to the insurance company or myself. For example, after I was seen, evaluated and treatment was recommended, the office didn't follow up with me, the adjuster or the doctor and thus missed appeal deadlines with the insurance company's review board. It got to the point that the insurance adjuster tried to get me some PT to work around TISM's office. THE INSURANCE COMPANY WAS FED UP WITH TISM'S INCOMPETENCE!!! After a meeting with the manager, we were assured it was going to get better. Nope. After two weeks of no information after my last exam I called to find out they sent a request for a followup MRI and PT to the wrong adjuster just that previous day. That was the last straw. I know this is a lot of detail, but I wanted to show that this a bad review for bad service, not simply a late appointment. Again, the doctors are good, but the office staff is terrible. Avoid, avoid, avoid, especially if you have a worker's comp case.

I had a Total Elbow Replacement in 2004. In 2017, I started noticing something wasn't right. I saw an orthopedic doctor in Dallas- was suppose to do a revision but did not. A month later my screw came out. I went back to see him. He scheduled me for surgery- lied to me and told me I could use my arm without a prosthesis. I moved to the coast and the VA sent me to Tulane. Dr Obrien was very professional and very nice and told me him and Dr Savoier would set up a plan for my arm. They did an awesome job. The recovery is a slow process but I am doing really good. I am glad I was sent there. The staff- Dot, Shannon and rest have been very nice to me as well.

Poor experience with this practice. Go somewhere else. Dr. Mary Mulcahey is an awful orthopedic surgeon who is quick to recommend surgery, but has no follow-up up when the unnecessary surgery doesn't help. She spends very little time with patients and is clearly just trying to get through as many patients as possible. Very, very disappointing. Do not use this surgeon. More details: This doctor did an arthroscopic knee surgery for me when now with hindsight, a new MRI, and a new orthopedic surgeon, I believe she shouldn't have done it with the amount of damage there was to my cartilage behind my knee cap. When I went to my follow-up appointment after my surgery, I had a tiny part of my stitch sticking out, both her and the nurse tried to pull it out but had no small tweezers to do it (how?!). So even though I said I was uncomfortable, they sent me home to do myself. My knee was actually worse after surgery, and she told me point blank, there's nothing I can do after I had issues post-surgery, and referred me to someone else in her practice. Who also told me there was nothing they could do, after he gave me steroid shots. She's a fast talker and doesn't like to spend time with her patients, it's so clear to me that she is trying to make as much money as possible and get through as many patients as possible. Please, don't go through what I did. Find a different doctor.