Therapy at Play, Inc.

It is good only if your child have very minor issues and you can show progress very fast. Not a place for kids who really needs therapy. Very low quality of speech services. If your child has autism don’t bother to go this center as most of therapists seeks lots of progress without much effort. Not much trained staff. Overall okay experience with OT but worst experience with speech therapist. Ms. Mallory for speech therapy and would give zero starts for that. But OT was overall good.

My daughter has been attending therapy at play for a few years. She is autistic and uses an AAC device. Ms. Mckenna is her SLP. She is so patient and kind! She has great sessions with Ms. Yalda, her OT. They both have helped my daughter in so many different ways. I'm always learning so much!! We've had a lot of make up sessions with other staff members and they are all so supportive and kind! The office staff is very attentive and helpful. We travel 25 mins to get to this place! We could go elsewhere that's closer to us. But we have really loved this place we can't imagine going elsewhere!

My son had both speech and OT services for the past several years at the San Ramon and Pleasanton offices. At best, the therapists have been mediocre in our experience. Due to the consistently low-quality of care, I had to switch therapists within the agency multiple times. Even after many months of observation and explicit communication with the therapists on how to work with my son, I was disappointed at how most of the therapists were unenthusiastic, inexperienced and/or lacked the skills to understand how to help my son progress as a gestalt language processor. (We did have one great OT who did fun, beneficial activities and who gave me tips once I asked her for specific coordination exercises, but she left the agency a year ago.) Many of them just go through the motions and do not actually care to bond with the child. Due to insurance coverage purposes, I can relate to how it is very difficult to get in-person services, and how there are not many options. If you have no choice but to come to Therapy at Play, I suggest that you sit in the sessions to observe and don't hesitate to give feedback to the therapists. The owners were fairly good about scheduling and giving options when there were openings. However, Courtney at the Pleasanton office can be very unprofessional depending on her mood. Due to a disagreement with her about a new schedule her assistant had proposed to me, she was outright rude and so I no longer could justify going to this office. But I strongly advise not getting on her bad side because then she and the SLP discharged my son saying he met all his goals (untrue) and no longer needed speech services (untrue). Now that my insurance received a report with false findings from Therapy at Play, they are not approving any further speech services from any vendor and I have to go through the hassle of filing a grievance. In summary, if you have no options but to go with Therapy at Play, be prepared to instruct the therapists on how to work with your child, and be careful if you need to go to the Pleasanton office knowing you're at risk of getting discharged with a report with which you disagree.

My daughter has been going here for years. We love the therapists, especially Ms. Katie and Anna (Who just left). Ms. Katie is kind and knows how to keep kids on task. She has also come up with some great speech activities to keep my daughter interested. She's dependable and is a good mentor to interns. My daughter has benefited from both speech and Occupational Therapy here. She has tested out of O.T. And is down to 1 session per week for speech. We have seen significant improvement.

They are very professional, positive, patient, collaborative, and great with kids. Sessions are thoughtful and impactful. Parents feel included in the process. My child loves going and is making progress toward his therapy goals.

My son Jacob has been seen Mrs Angelica for over 1 year now. We are so so haply we got Angelica she is amazing, caring and she is the best ever teacher my son could have. My son have been improving and we see a huge leap in his progress. Thank you Angelica, you are THE bEST!

Our son has been going to speech here for almost two years and has made leaps and bounds. They are amazing caring therapists that make sessions fun for your child!