The Center at Park West

My 91 year old mother in law broke her hip, had surgery and needed to be in rehab for a couple of weeks so we chose The Center based on the description and pictures. There are good and not so good things about this facility. The staff is awesome but so short staffed and seem overwhelmed at times. Not their fault. Everyone was kind, caring and helpful. We expected more in physical therapy but it could be an under staffing problem again. What therapy she did have was good and the therapists were very kind. The food is very good and everything is very clean. The common areas are bright and clean. There is currently no staff for the beauty parlor so that was disappointing. Overall her stay was very good given the short staffing situation. I would recommend this facility and hope they get more help soon.

The staff at The Center at Park West was awesome, personal, and very caring! My grandma went in for rehab , but took a turn for the worst. They did everything in their power to make her and us comfortable. I will be recommending this facility to everyone who will listen. Thanks again to the staff you are forever in our hearts!

The Most Horrible Two Months of My Life. Sent there for Recovery/Rehab after horrific car accident.. "I thought I Died And Went to Hell!" Begged for.shower.. After over One month! Got a shower!Food was awful.. No One Answe my Light for Over An Hour! I was Bedridden! Got a Bedsore! Nurse asked me "do you take the small pill the big one!?I HAD TO GET OUT OF THERE!

My Mom had excellent care at this center. She was there for rehab, but ended up on hospice. She told us she liked it there,and the food was good too! The staff was wonderful,caring, and professional. Shout out to nurses Matt, and Darrell! Her case manager Noelle was so kind and even took care of us. The hospice nurse, Darlene, was a big help and a comfort to us. We have no complaints for this center. After our sweet Mother passed into heaven the care gave her meant so much. They cleaned her, fixed her hair, put the clothes we chose on her, and put her stuffed animal next to her, and she smelled of lovely lotion. Thank you for going above and beyond.

If I could give a 10 star review I would. My mom was there for rehab. Then went on to stay for hospice. I can't say enough about the care they gave my mom. We received compassion, thoughtfulness and prayers from the entire staff. The care manager Noelle was fantastic. She checked daily (sometimes several times per day) to see if we needed anything. She often sat with mom and visited. The nursing staff is phenomenal. They told us often how much my mom meant to them. The CNAs were awesome. Always available and willing to help. I can't say enough about The Center at Park West. Keep up the excellent work, you are appreciated.

If you ever need to go to a Rehabilitation Center this is definitely the place to go. The physical therapists are really nice and work with you real well. The rooms were really great and the view was awesome. It's strictly for Rehab only and no full-time residents. On the whole the nurses who gave pain medication we're really great. Some had a tendency to forget you when you asked. I did have some issue with my Med distribution but once I talked to the doctor there was never a problem again. The food was incredible. Three wonderful meals served at the same time every day. They even have a chef in the kitchen. That has to be a first. I would highly recommend this place to anybody that ever needed to go to a rehabilitation facility.

I have been a patient for two months, one week, today. This is such a great place for recovery! I have really been blessed to have stayed here. All the care givers have, without exception, been wonderful (Thank you!). The meals have been exceptional and delicious. All services - transportation, custodial have been great and much appreciated. Thank you, again.

I was totally ignored by the overnight staff! I got there at 2 pm and the staff who were there at that time were great! I had a great dinner at 5pm and after that I was totally ignored by the late night staff a male nurses assistant and the female nurse. I was a fall risk and I went ahead and put myself to bed. It was now 12 hrs, since my last pain meds. (which I received from the hospital before I got transferred to this rehab center) and the nurse seemed totally unconcerned that I was now in some pain. So I called my friend to come get me and bring me home. I have never been treated this way before from someone who is in this line of business to help and treat people with medical conditions.