Tallasee Health and Rehabilitation, LLC

My mother was there for rehab and she was there for 2 days with out a water pitcher also she got there on a Tuesday she didn’t receive a bath on Wednesday so she asked for a shower and she was told that she couldn’t get a shower until Friday because Monday, Wednesday and Friday was her shower days. I understand that bed bound patients may have certain days that they are gotten up and taken to the shower but my mother could walk and bathe herself . I had a family friend to go there on Wednesday to visit and she was told my mother hadn’t gotten there yet, the staff wasn’t aware she was there so she didn’t get her medicine on time it is my understanding that she was to be put in room 8 but she was in room 5 so some of the staff was not aware that she was even there probably why she didn’t get a bath. I that point I was ready to take my mother home and I did. I called there the next day to get her medication and was told that because of the unsafe way she left I could not get her medicine. I was told that I had to call her doctor to get her some more medicine, the doctor said that it was to much medicine to replace so his nurse call trying to get it. I finally called and said I was coming with the police to get her medication because it is against the law to hold her medicine. The lady I talked to took my name and number and said she would call me back and she did call back and said they was getting her medication ready for me to pick up. This is my opinion only but I feel that any rehab or any other hospitals, nursing homes etc should care about the patient it doesn’t matter if you like the way the left your facility or not. It’s about the well being of that person and should not be allowed to refuse to give them their medicine that they depend on to stay healthy. I should have been about the patient. The level of care at this facility suck

Do NOT take your loved one here even for respite!! It was decent in early 2022 but awful as of late 2023. My mom was only ever there for respite covered by hospice!!! In December my mom fell, I was not called, it was not reported to hospice either!! Mom was extremely lucid & talkative the day I picked her up. She told the hospice social worker that she fell & she was still there when I got there to get mom. I understand sometimes a shirt or what not might go missing but 3 days worth of clothes.. unacceptable!! Then also had mom sign something but I’m her guardian so her signature doesn’t mean anything as far as their paperwork. Then they have the audacity to send a fraudulent bill that should’ve NEVER been a bill!!! Respite is covered by hospice & if I’m not mistaken, Medicare!! When I call to speak to someone about the bill, they put me on hold & nobody ever comes to the phone to speak to me!!

Had a bad experience at this rehabilitation facility. My brother came in with heart issues, but he was a big guy when he came into this facility and walking. A few months later he couldn't walk and bed ridden, wasn't able to feed himself. Doing the stay he got bed sores all over his back and butt became raw. He ended up passing away and was neglected by the staff at the. Will I don't recommend this facility to no one ridden

The most lazy, money hungry, uncaring, not willing to care for your loved ones or help you make an informed/best decision for their care type of nursing home I've ever seen. DO NOT send your loved ones here. It may be okay for out-patient rehab IF your insurance covers it, but otherwise RUN. The admissions/discharge people will start out being super friendly, then very quickly become FULL of rude, unnecessary ATTITUDE. Not even professional individuals, especially the discharge woman who also doesn't know how to return phone calls. And they refuse to give out the state representative number when it's REQUIRED BY LAW.

This place is a pos I would not by no means put a family member in there it's nasty and they mistreated my wifes grandmother bad needless to say we got her out of thwet

Absolutely awful excuse for a rehabilitation facility!!!!! Hoping I can locate a phone number for the corporate office to file a formal complaint.

Rude Rude Rude Disrespectful very unprofessional I would not send my Dog to stay here if I had to the Administrator has a very nasty attitude zero star for the hall ways are very smelly the place is not clean the way it should be some of the Nurse Are Rude and they need to be replaced now

This place is smelly and the workers are lazy, my Dad was in bed everyday, and was not out of bed, except for therapy, would not recommend this dump to anyone.