Synovation Medical Group - Pasadena

Dr. Levine has literally changed my life for the better. I have been a patient at Synovation for several years, and the treatment I have received has improved my quality of life so much. Dr. Levine has always been very validating and compassionate and is always willing to investigate why something might feel a certain way. He has sent me to various specialists and physical therapists over the years who have also helped me significantly. I would not be able to do the things I can do today without the treatment I have received from him at Synovation. It may take a while to get in as a new patient, but they really do care and try to help as much as they can. I usually schedule my monthly appointments two months in advance so that I could get the appointment times I wanted.

If I can give this place no stars I absolutely would. Where can I start. I first came here because it was a referral from my doctor. When he could have been dressed properly through physical therapy, the therapist was anything but professional googling over whatever I had on and what fitness club I went to. Not really, addressing any situation. Going off of a book that I ended up purchasing myself because I can do the exercises more consistently. Putting her self in my circumstances not really addressing any issues. Fast forward 34 years later back at the same office for pain management only to be moved around like a musical chair and seen by different doctors starting over which every single one of them. All while scheduling three weeks to a month apart like my pain is going to stop. This last time I was seeing 20 minutes in the waiting room, 30 minutes inside of the actual room, only to be seen for five minutes with no actual solution. Other than an MRI again. Only to wait for the results and the schedule again 30 days later. Three days later I set the appointment because I have no other choice. Only to encounter freeway accident on the 134 which delayed me 15 minutes. Upon arrival they did check then only to tell me the doctor is not going to see you after they already checked me in. While I’m traveling all the way from Hollywood/Los Angeles area. Period excruciating pain, because the previous injection they gave me being that far worse to the point to where I couldn’t even stand properly. They turned me away and sent me away in anger, frustration, and tears. Because I’m at the end of my rope I don’t know what to do. Fast forward to having to speak to my neurosurgeon, who was able to see me much quicker, which resulted in a surgery.. that I attempted to avoid at all cost. Yet now we are July 27 and the day before surgery contacted front desk notify them of the situation they took a message. Which never got to the proper. Department. Resulting in me going through surgery and no post op treatment. Because they haven’t seen me so they need a urine sample. I asked if they can re-change the one from my primary care who just took one prior to surgery. So now I have to wait until they have a opening and their so-called busy schedule just so they can start from point a all over again. There is 39 active an address conditions in my application that they have failed to address. I’m only 42 years old, but this improper care has resulted in additional and unnecessary procedures. Truthfully, when I say, this place really needs a reevaluation and a complete staff change. You need to ask yourself before you walk out of your house. What do you do and why do you do it? If your answer is not to assist others and help others achieve better sense of health and wellness. Then you should opt for a different position something that makes you come alive and gives you Joy. Because you have the health of other people in your hands. If you teach when someone voices, their deepest concern regarding situation’s. On a personal level and emotionally start to make decisions and this is not the position for you. I’m sitting currently at a hospital bed stressing out because I don’t know what postop is going to be. And I can thanks syndication Pasadena for this one. After reading this review, you tell me how many stars you would give this experience What was supposed to be proper physical therapy address Resulted in. Necessary shoulder repair via surgical procedures , Cervical surgery and now lower back surgery. And yet still have rotator cuff reattachment surgery to deal with after this one. That’s my personal experience.

Unfortunately theres one person in the office that make this place horrible. She’s more rude than not and makes it a horrible experience especially when dealing with the amount of pain Im already in. I also had an issue with Aquila, waiting over a month for injections to be approved between my lawyer and her yet no matter how many times my lawyer and I tried to reach out to her, she doesn’t get back to the lawyer. I asked if they do disability insurance and she acted like she didn’t care and wasn’t giving solutions.. where I had to keep asking for things like having the doc call me back since she can’t tell me the answer.. she said she’d connect me to his assistant and it disconnected (previously when tried to call it disconnected 3xs already). Wait times for an app are also usually a month out, however when I’m there in person the office wait room is always near empty. Thank god I only had to deal with Aquila for just this one thing. It’s the lady I always have to talk to at some point on the phone at the front desk and app wait times being a month out that make the experience stressful and horrible where I’ve considered leaving this office for a different pain management office. New Update: To add, now that I started physio.. they’re the only place that does 30min physio visits when other places I’ve been to are an hour. They also don’t have ultrasound for physio either which is what I was really hoping for. So I’m looking to get a referral to a different spot for physio.

I am sorry I have to put on star because of just one person. I have nothing bad to say about the doctors I have met and treated me at Synovation group in Pasadena. I Thank them for the difference they make in the lives of many patients. Your kindness, sincere caring, and concern make everything better and are a great encouragement.” “Thank you so very much for taking care of me and being so skilled at what you do. Every day of my life will be better because of you. Mostly I want to thank Dr. Andrew seltzer so much for your kindness and professionalism , I want to thank the staff also for their kindness and professionalism. However, experience taught me that when one is in need, seeing anyone with training who cares and can help is a blessing. I am very weak mentally, I easily break down in any difficult or hard situation. I easily give up Because of some legit reasons and experiences . On February 20, 2024 I met with with a different doctor who’s not my usual doctor, I was sent to the emergency because I was really sick and I appreciate that, I was admitted, while in the hospital I tried to follow up with this doctor, when I was discharged I called again to talk with that doctor and I’ve left so many messages while I was in the hospital I wanted explain to the doctor my situation and what was bothering me, after a day or two the doctors assistant called me but didn’t allow me to say anything instead she was blaming me and she was yelling at me, shutting me up, trying to explain away her harmful behavior by claiming good intentions, I appreciate her intentions, but her actions made me feel more depressed and scared to even thinking of finding another pain management doctor. I’ve had a horrible experience that left me having trust issues. I am still thinking of finding another pain management specialists because of just one rude person.

I have been a patient at Synovation for about 15 yrs, I have been seen by quite a few different Dr.s and Practioners, my favorite Dr. By far is Dr. Reed Levine! I love the staff everyone is very thorough, making sure you get the treatment you need and setting up appointments, I set mine up 3months out because they can be difficult to get.

Before you go down a rabbit hole with all the bad reviews on here, I'll save you the time. Being a former gymnast, I did quite a number to my body. I had successful back surgery 2 years ago, and am now in need of cervical help. This is where Dr. Miesner comes in. His bedside manner is exceptional. He not only listens, but educates. From the moment I walked in, Elba at reception was warm and extremely helpful. I also had the pleasure of meeting the practice's Administrator, Nicole, who treated me like we knew each other for years. We spoke about my process and how much I love that I'm able to access all my records from here on out through their patient portal mobile app. Yes, constant pain can sometimes be unbearable for all that suffer. For once, put yourself in their shoes too, I'm sure there are many days they get treated with disrespect. I highly recommend this location💙

AVOID the frustration. I read poor reviews prior to scheduling but unfortunately stuck there because insurance. I thought I got lucky when I was able to schedule the appointment on first call but almost 2 month wait. The same day of appointment I called as I was driving over to inquire about parking. I was informed that my appointment had been canceled because authorization had expired. Yes, somehow they scheduled me in on a day after my expiration date! Further asked me why they had done that...huh. Definitely not worth the headache. Didn't even offer a resolution.

I have a workers comp case. The lady in workers comp has never emailed or called me back. This is going on 6 months. I am in pain. I had to walk in there to make an apt. Monkeys are running the circus with no ring leader!!