Synergy Physical Therapy and Wellness

I needed help with my recovery from a major spine surgery and wasn’t quite sure where to go. I ended up going with Synergy PT, and I’m really glad I did, these people are great! Professional, knowledgeable and compassionate , Dan, Paul and Hanna all worked me hard and kept me safe. I found myself looking forward to each session. I wouldn’t hesitate to recommend Synergy to any of my friends.

After Total Reverse Shoulder Replacement. I had physical therapy twice a week for about five weeks. I primarily worked with Tammy, Kass and Demeri. They were great I looked forward to going. My strength and range of motion improved at every visit. James A.

Thanks to the staff ! Tammy was my main PTA and was very patient with me on my journey to recovery! The recommendation were very use full ie; the exercises done in tx. And the copy of home exercises to the taping of back for support and safety! Thanks so much!! I will be recommending to others who are in need of assistance. Thanks again!!

Offered my mom accomodations for her disability and then took them away without communicating and closed her sessions. When brought to their attention, the supervisor talked over me. She thought we were upset about their 30 day policy. If she would have listened instead of explaining the policy over and over, she would've known we were upset about offering ADA accommodations and then taking them away with no further discussion. My mother said that until she gets her artificial leg, she was essentially bed bound and couldn't make appointments, but this referral was put in place before her health declined so she still wants to try and get through the sessions. The receptionist offered to put my mom on a call list so she would be scheduled the same day, then she would know if she could come in since every day is questionable. She was told she can go at her own pace and that she was safe from being closed out. My mom got a couple calls to come in for an appointment, but then no more. Based on the information given, you can only assume there weren't any open appointments. Mind you, day by day my mom can hardly walk to the bathroom on her own. Anyway they never called so she got her new leg and called to make an appointment. They closed out her sessions. She's trying to figure out why, but the person doesn't seem to know about any of these past conversations about taking your time and being on the call list. Even though her last appointment was scheduled by them calling her, they had no record of this. The supervisor refused to hear any of this; the only question she answered was that physical therapists don't have control over that because of the 30 day policy. If your own staff doesn't know about the policy, how are we supposed to know until being told? Why are you allowed to offer accomodations that aren't supported by your policies? She refused to answer and then proceeded to tell my mother that her getting her accomodations taken away shouldn't matter as long as they can reactivate her sessions. There wouldn't be a disability act in place if the accomodations didn't matter. When I got upset her saying it shouldn't matter, she said she wouldn't schedule my mom until talking to the owner. I said that she was using my emotions against me. She said that never happened and that I'm putting words in her mouth even though she just said she couldn't understand why going through this would be that big of a deal for my mother. Just because you don't use the words "I'm using your emotions against you" doesn't mean you aren't through your actions (talking over the person with the concern, condescending tone, minimizing the concern, refusing to schedule an appointment because you can't force me into not being upset). Maybe it's not a big deal to you because you didn't have your accomodations taken away from you during the most desperate time of your life. You knew the situation was untraditional, you could have turned her away or put the referral on hold but you set her expectations and then gaslit her. As a caregiver I don't feel safe taking my mother here alone and I may have no choice but to take her to Colorado springs for physical therapy. It's not the policy. I understand policies. It's the lack of communication because your own staff didn't know. You'd think a physical therapy company would be more understanding and less condescending especially when you're not the person who set this up. It sounds like as the supervisor, it's your job to make sure staff understands policies and can explain them to others, but you failed to do so and put the blame on the patient. But instead it was "take your time, we'll call you when have a same day opening" and then closing it without calling...while she's on a call list that you offered to put her on..... That doesn't sound like y'all are in the same page at all.

I have been to two other Physical therapy places and I have to say Synergy is the best. The staff is friendly and knowledgeable. Derek, Tammy and Hannah were awesome. As a PTA, Tammy was amazing. You could tell she knows her stuff. She was able to train a student, work with patients and give advice to other PTAs all at the same time. I definitely felt stronger after my six weeks and more knowledgeable about what I need to do to keep that strength. Look forward to recovering with them after my next knee surgery. 🥰

I had gone to another physical therapy place last year. I was sent to Synergy this time for the same problem. I was greeted with smiles and confidence on what they could do for me. My wonderful physical therapist Paul was able to take care of with problem with an elbow massage. I can't thank him enough for relieving that tight muscle on the side of my leg. I feel a lot better since he did that. Paul is also very easy to talk to, and made me laugh. I couldn't ask for a better Physical Therapist. All of the staff was wonderful and caring. Thanks again to Michelle and especially Paul.

I was referred to Synergy for shoulder physical therapy. I was evaluated by Dan. Dan and I set goals. The 8 sessions slowly built up strengthening till the goals were meant. I saw Dan, Paul and Hanna. The high quality, kindness, humor, knowledge, and professionalism was fantastic and consistent between therapists. My at home exercises and expectations for same were explained well and documented with instructions and pictures. The overall environment is happy and caring. The facility is modern and clean. After the sessions I was given some "forever" exercises for me to do 4 times per week so I would not digress back to the condition I started with them. They also will do follow up calls to see how I am doing. I was not just a number and a $ source, I was and am a person at Synergy.

The ENTIRE staffs at Synergy Physical Therapy and Wellness, is fantastic!!! I went there 2x/week for 6 weeks for physical therapy on my torn rotator cuff. This was in lieu of undergoing surgery to see if it would help. I didn't have much hope that it would, however, I was pleasantly surprised to notice how much better my shoulder was feeling after only a few weeks!! My main therapist was Kassidy, and she pushed me rather hard, but always told me to stop if and when I felt any pain. The entire staff is very friendly, yet professional. They really do care about improving ones quality of life. I would highly recommend Synergy to anyone needing any type of physical therapy. For years the initials, P.T. jokingly translated into Physical Torture... :-) But, my 12 visits there were far from torturous, I actually looked forward to all my appointments. Most all Physical Therapy businesses could use a boost, as there is that stigma that I previously mentioned regarding how painful PT can be. However, Synergy, is one of several that I have utilized over that past 40 years, and they are by far the best that I have ever encountered. Synergy is locally owned by Joseph Ruzich and I feel as though he has taken the right approach to his business, as the majority of his staff are not just people who have taken the necessary training to become a certified physical therapist, Many have their doctorates in physical therapy. I highly recommend Synergy Physical Therapy and Wellness!!!!