Stepping Stone Pediatric Therapy

This place schedules appointments without parent consent and don't even notify parents of appointments. Terrible place. They also schedule without accurate referrals and just try to make money! Wouldn't recommend them

My child was seen in the office for about a month. Her therapist was scheduled to be out of the office for two weeks but we weren't given any heads up until the appointment before she was supposed to leave. Not only was she going to be out of the office, she was not going to be in the practice any longer because she was moving. I reached out to Dave, the office manager, to try to get her in with another therapist only to be told that they are inadequately staffed and would not be able to see her any longer. He told me that he would call me back that day to be able to see if there was anything that they could do to get her in with someone else. I didn't hear from Dave- so I called him back two business days later. Dave informed me that they were unable to schedule her for sure because there was not a spot open at all, buuuuuut that they would be interviewing someone from Mobile and it may take some time to get them up here so we were able to call back every few weeks to check and see if they were able to schedule her. I do not feel like this was helpful or conducive to my daughter as she needs service at the present and interrupting her therapy is detrimental to her therapy goals and progress. I do not recommend this office because they seem to be content with blaming low staffing issues as the reason that they cannot properly run an office.

Great place to take your child for Speech, Occupational, or Physical therapy. The staff is great, and they update you after each session. They will also, provide ways you can help your child at home.

Haven is the best therapist!!