South Health and Rehabilitation, LLC

When you first walk into the door you always smell urine. When I mentioned my concerns my family members first night the nurse response was unconcerned. I was concerned about not being able to adjust the temperature in the room no response. I mentioned my concern about the adjoining restroom without any locks on the doors between the rooms I was told that another amputee was in the other room. My point is that their visitors would not be an amputee and they could come into my family member room. There was silence no response to my concern. Also there was mold in several places in the room. Which other family who had visited made comments about as well. The room was never mopped or cleaned in a week. Her hump was not kept clean or sanitary. My family liked the staff and the team work. Lastly, the transport van was not a safe form of transportation. My family has been traumatized by this ride. She was screaming and crying so bad that the van driver pulled over and called for an ambulance. But, they couldn’t move them from the wheelchair to the stretcher. She now has a doctor appointment to check her stitches that are coming loose.

If you care anything about your love one you would not send them to this dump. This place is horrible Tyler the administration is a compulsive liar and will tell you anything just to cover all the wrong that’s been done. Your family will not get the care they need. The workers are sorry and have nasty attitudes. The nurses have poor work ethics. Ebony, Penelope, Angela, are some of the nurses that work there and they purposely ignore the needs of the residents. It’s a wonder they even are still open. They too will be close eventually the reputation is horrible. Staff absolutely horrible. Food is disgusting flies and knats are taking over the place. Just know your concerns and needs will go unnoticed your family member will not stand a chance here. Remove them immediately……..if you care about them. Sorry excuse for being a rehab. You drop them off on Monday they gone on Tuesday. Family members clothes went missing. Hours and hours no check on residents. My family member had missed meals and lost a great amount of weight cause no one was feeding her.

I want to give this place zero stars but we don’t have that option. This is a very disgusting facility, it always smells of urine and waste my loved ones room is always nasty. I always bring Clorox wipes and spray with me to clean her area. The staff is never around or sitting at the desk making personal calls. The other night I came and my loved one was in pain.. I couldn’t find a nurse or Cna and once I did she stated she gets her pain meds at 7 and she didn’t even realize it was 7:30, who knows how long these clients suffer. I also noticed the clients who can’t feed themselves get NO time or the attention they need. I’m working really hard to get this place shut down I’m not really sure how they even pass inspection.. you can never get in touch with anyone the phone just rings. This particular career path is a ministry and they should do extreme interviews to make sure they are hiring compassionate staff. I am truly disappointed ☹️ I live out of state and I’m always concerned for my grandmother that she isn’t getting the things she needs

My aunt was transferred here from UAB hospital. I guess this was the only place that would accept my aunt because of financial reasons. I called to inquire about her and the lady on the phone was beyond rude and disrespectful. I was just calling to check on my aunt who was supposed to arrive today and I told them I had talked to a nurse practitioner and they couldn’t figure out who I had spoken to then they said”oh you mean that white lady” which how am I supposed to know if I’d only spoken on the phone? As a white person myself I found that to be a little unprofessional. But then they transferred me to a different lady and I asked about my aunt. I was personal with her and told her my aunt and me arent really on speaking terms because she’s upset because she thinks I’m in the reason she’s in the nursing home. All I wanted to know is how my aunt was doing and if she was open to seeing me. The lady very rudely “well what do you want me to do do about it”? She then started yelling and “offering” to go ask if my aunt wanted to see.me but this was done in a very hateful and aggressive tone that brought me to tears. I couldn’t do anything but say “no that’s okay” and then she yelled at me said “Mhmmm that’s what i thought. You’re welcome.” This interaction was enough to cause a mental health episode as I am autistic and borderline personality disorder. I cried in my room for hours and now I’m worried my aunt will be treated terribly as well and I don’t know to help her !!

After years in memory care at other facilities, we moved my grandmother into South Health and Rehab in 2020. Since her move, she has greatly improved in mood and overall health. We are so grateful for the daily care, attentiveness and support that the staff gives her! Their communication with family has been excellent. I would recommend this home to anyone!!

My mother has been at this facility for a short time but it has done wonders for her! The staff is great. Everyone seems to like their jobs and to care about the residents. I feel completely safe with my mother being at this facility.

I've been through so much losing my loved ones and a bad wreck with spinal surgery iv come a long way and I was doing a sweet girl hair and she told me about a great class to get my cna what's best is while my kids are in school I'll finally have my chance to do what I want to do to further me and my two future I can't wait to start ! God blessed me when he sent Ms tamaya as a hair client for me thank you so much It's only greatness from here #teamcnajaz

I would stay away from this nursing home. My mother had a stroke in this facility and did not receive the timely attention that she needed. She was also injured in that same nursing home Her condition deteriorated after that and she passed away soon after. I could not, in good continence, send anyone to this place.