South Bay Post Acute Care

I had my grandma in this facility for 5 months due to an accident she had. She now says those were her best 5 months of her life. Everyone was so nice and very supportive. They helped my grandma with everything she needed to get better. I 100% recommend this facility for you or your loved ones.

I have worked here for almost 3 years and I really enjoy the environment. It is a good place to bring your loved ones. Physical therapy is great especially Alex, he is very helpful all the time.

Don’t believe any of these reviews. I’m sure they are paid To say these things. The elder person here has been put to bed with wet socks, not showered, or changed for a whole day. I waited for an hour and 45 minutes for the CNA to have time to tell me she would change the person and when she said she did she came back 40 minutes later. I checked at the “nurses station” multiple times. I have walked around myself to see elderly people falling off beds. Freezing cold trying to grab on a blanket while nothing is there for them. I have witnessed the activities person yell “yay” while every single elderly person there is sitting and looking uncomfortable. They do not help anyone eat their meals, they do not care if the alarm is going off. They do not care about patients. This is just a place where people come to pretend to work. Please don’t take your loved ones here. 9/27/2024

This place is heartless. God forbid one of you nurses has something happen to someone in your family and you are treated in the same regard that you treat others. My son was sent here after having surgery and I called everyday to to speak to my son or a nurse taking care of him they kept giving me the run around no one would contact me after numerous messages left I never was able to speak to my son then I find out they sent him somewhere else and acted as if they didn't know where he was sent. Just heartless

Marissa is an outstanding CNA, best one I've came across! Great person! Thank you so much for providing good care

South Bay post acute is such a great community for Chula Vista area . With it being the closet facility to the 5 freeway it’s easy for families from South to visit their loved ones . As soon as you walk in your greeted from reception and there is a clean happy environment. If you are looking for short term physical therapy rehab team will make sure to get your loved one up so they can get strong and go home . Giving facility 5 stars over all for being the best rehab center .

Super clean, friendly staff! , Super loving workers, have nothing bad to say about this place i would absolutely recommend! my father loves being here 🤗

Scripps Mercy Hospital, Chula Vista, released me to South Bay Post Acute Care for convalescence and rehabilitation of my broken hip on May 4, 2024. I remained a resident there until May 26, when I was well enough to live at home. I didn’t expect three weeks at the Intercontinental: What can I say, Medicare was paying the bill. Although the facility had seen better days, i.e. my room had a missing section of floor molding and scuff marks on the paint, it was cleaned daily & the staff was competent and friendly. Certified Nursing Assistants (CNA’s) provide most patient care. Nurses dispense medications and provide wound treatment. Although I never had an unsatisfactory encounter with staff, two CNA's, Emerald and Michaela, stand out in my memory: Emerald for her empathy, and Michaela for her “cheerleader-like” enthusiasm. Never saw a doctor, or even a Physician's Assistant. However, a Podiatrist did visit me. When I asked who had requested his services, I didn’t, he told me he was routinely called in to care for patients feet. (This caused a billing problem for me, because the facility assumed I had Medicare part B to pay for it. I don’t, so had to pay the bill. Decent $45 pedicure, though. ;-) The facility made another incorrect assumption about my insurance status, and it cost me $550. I was given, unasked, a single room. When making arraignments for my discharge, I was presented with a bill for $754. A copay of $204 was what I expected, as my stay was one day over what MEDICARE would pay for without a copay. However, the facility assumed I would qualify for MEDICAL, and that they would pick up the extra $550 for the private room. I didn’t qualify (if they had asked, I could have told them I wouldn’t) so the extra $550 was my problem. Patient Meals were excellent. A copy of the month’s planned menu was routinely provided whenever asked for. The dishes offered were varied, well prepared, and, for the most part, served at eating temperature. (A cold pancake here or there, but who’s complaining?) Physical Therapy was another high-point of my stay. Either Alex or Andrew would visit most mornings, to help me with getting dressed & morning hygiene. They taught me new methods necessary for accomplishing daily activities, i.e. getting dressed. (I still put my pants on one leg at a time, but which leg goes in first now makes a difference!) My overall rating for the stay was between three & four stars. Bumped it up to four because of the staff interactions I had.