SOL Physical Therapy

I did PT at Sol in Berkeley this year for about seven months. I had a great experience with them. Every employee is friendly, helpful, knowledgeable, and professional. I worked with three physical therapists and all were great. (And Monica is a frickin' miracle worker!) I didn't go through insurance and paid privately instead, so billing was easy and their price for private pay is reasonable. There are a few free parking spaces next door. I highly recommend Sol.

Cons: It is very difficult to get a hold of anybody to make an appointment. Several voicemail have to be left to get a call back a week later if you’re lucky. Admin staff is not always the friendliest depending on who is there. Usually you get about 10-15 min with the physical therapist before they hand you over to an assistant which is all billed the same (very expensive) pros: Physical therapist are very knowledgeable, very interactive and have a lot of hand outs with clear instructions. its also nice that they have their own parking.

Unfortunately, I believe SOL's business model is to see as many patients as possible with the least amount of staff. This is common among PT businesses who don't have great reimbursement rates from main insurance carriers. While my PT's were well intentioned, they spent too much time on insurance paperwork, instead of being present with the patient. This is tough on the PT's as well, as they don't want to be documenting everything. They are woefully short on PT aids. Sometimes 1 PT will be overseeing 3 patients at the same time. Ultimately, after 3 months of sessions and doing exercises they assigned, I haven't fully recovered. If you have a somewhat standard injury and need motivation for doing exercises, SOL will be adequate. I'll be continuing my rehab else where. Hope this helps!

I suffered a broken shoulder in assoc. with a seizure. When I was ready, Nicholas and Racquel developed and implemented a treatment program which has taken me from 0° to 150°range of motion in 9 months with no recitivism. I recommend them without reservation. And Gabe has made the whole thing work. His scheduling magic brings order out of the chaos of real life

I got 6 session , each time each person It was very good . They help me to correct my exercise. I had knee problems before.

I've worked with Sol for recovery on two separate occasions. My recent injury was a severed foot tendon and the other was a rotator cuff injury. On both occasions, I've received excellent care. The team is personable, thoughtful, and results-driven. I highly recommend SOL!

They billed me 6-months later suggesting the last copay I made was $10 instead of $30 as I had paid for on four prior visits. Odd and tasteless. The trainers are adequate. Not spectacular. Most of my physical therapy was formulaic and of little use. I later learned of a quick exercise that in 2 minutes was 50 times more effective than what I was doing for more than half an hour at the facility. Plus, I repeatedly had to ask questions because the trainer verbal communication is lackluster at best. The trainers particularly here could use a class in communication, and charm. This is really a service industry so they should consider customer service training for their trainers, no pun intended. These therapists unfortunately have a hot/cold primadona attitude which is multi-personality delusional, in my opinion. And not scheduling a follow up appointment the pressure was on from the therapists as if I was leaving a cult. Conversely, receptionist were good and kept things moving forward with a positive beat.

I’ve been coming to SOL PT for over a year. I’ve worked with Braxton mostly and Attiya (I’m so sorry if I spelled yer name wrong) on the occasions that Braxton didn’t have availability. They both have gone out of their way to make room for me in their schedules sometimes shifting their schedules on the fly to make sure I had full hour long appointments whenever possible. The education and expertise these providers have is exceptional and I’m grateful everyday for their dedication to me and my wonky body.