Savas Health - San Jacinto

Staff is excellent and the biggest positive is the way they work with the self pay patients. Self pay is less than 100.00 it is substantially less than other clinics. Unfortunately the phone service will be shut down on occasions, and at times when the pharmacy needs a code or further info, the communication can be terrible. I have been waiting three days for office to rectify the issue. Neither I or the pharmacy has heard back. I have been waiting for medication refills for three days.

They do no answer the phone. Just to see if anyone would answer, I called 8 times and checked all 8 options and not a single answer. I left a message on 3 of the options and it’s been 4 business days with not a single call back. In fact I’ve literally never been called back. I’ve had to drive down in order to talk to someone each time. And when I get there, there are multiple employees just chatting with other employees. Why not answer the phones? It’s also been 3 days since I went in and non of my medications have been sent over to the pharmacy. So I’ve got to drive down the hill(40 minute drive) just to find out why. Not to mention, the turnover rate here is the craziest thing I’ve ever seen. When you see somebody, you can almost guarantee that the next month That person will be gone, and somebody else you’ve never seen before will be taken care of you. I’m not asking for the highest level of professionalism, I’m just asking for some level of professionalism. Also, if you come here, you are going to be pressured into joining their program. They will tell you that their program is about an hour and a half, but really you will be there for over three hours. They wait until they are open before they have a team meeting about the days patients. Why not do that before your doors open? Why make your patience? Wait until you are done having a meeting that could’ve been held before we all showed up for our appointments? Fix these issues. I will update this review as time goes on

Not, recommended for best pain relief care. They take 5-7 business days to submit any type of authorization you may need for medication. If you need to reschedule an appointment good luck.

I had my first appointment with Dr. Ana. I am so thankful I was sent to SAVAS. The phrase "pain managent" left a bad taste in my mouth until I saw Dr. Ana. The staff was so helpful. I had a problem with my breathing while getting checked in. They got me water and made sure I was OK. The entire team impressed me with their genuine care and concern. I am looking forward to the many services they offer. Thank you SAVAS and Dr. Ana. You are lifesavers. Betty Rahn

I want to share my experience with the Savas clinic in San Jacinto as an IEHP patient. First, I must emphasize the excellence of Dr. Nikachina (Dr. Nik), a pain management specialist at the clinic. She has been instrumental in helping me manage my chronic pain and has truly raised the bar with her skills and expertise. I am an occupational therapist with both a master's in OT and an MBA in HR Law. I have extensive experience managing medical offices and training staff in medical coding and billing practices. I have never faced any complaints from my employees or patients. Unfortunately, my experience with Savas Clinic has been disappointing. The office environment is chaotic, with an overcrowded and hot parking lot, an inefficient phone system, and a filthy waiting room. The office manager is incompetent and can not communicate with patients effectively. The clinic seems to prioritize pushing treatments onto patients rather than respecting their choices. During a recent appointment, I was inappropriately reprimanded by the office manager for being 15 minutes late, despite having informed them in advance about my delay. The manager’s behavior was demeaning, and he even went as far as to block my way when I attempted to leave. This incident was witnessed by other staff members and left me shocked and distressed. Overall, my experience at the Savas clinic has been disheartening, and I feel that the management and organization of the clinic need significant improvement

This business is a pain management office. It is located in San Jacinto. I had to let people know that the chairs they have for people with Chronic Pain are a joke. They don't have ANY ARMS. I need arms to get up and down. I have repeatedly asked management if they can please change the chairs and explained that I can't get up from them. The management has told me that she is working on it. The office flooring is filthy. It even looks like a person died there with the yellow tape outline. Anyhow, the Doctors are good, but they need to replace the chairs so their patients are able to get up and down.

6/25/2026, I was seen for a join injections. I have awful pain in my lower back and jolts of electrical down my legs. Dr Anna took excellent care for my situation. Down the road my NEVRO battery shall be replaced with one from Bostin scientific . This office is great help to me. Thanks to your whole medical team. Jon Holland

Savas Health is an excellent medical group. The entire staff are caring individuals truly interested in helping their patients feel better by managing their pain. Heather is over all Wonderful, caring, kind and absolutely makes each appointment a very positive experience. It's great to always be seen by the same people and form a bond with them knowing how vested they are in taking care of you. Ashley is my other medical assist who never fails to greet with a smile and listens to each concern I may have. She always accommodates my wishes concerning appointment scheduling. These two ladies are a great asset to the company.