San Luis Care Center

I was referred to San Luis Care Center after having surgery of my foot. The place is a little outdated and like any other facility (as this), over worked and under-staffed, but let me tell you I am beyond thankful for the nurses and CNA’s at this place. Every worker tries to go above and beyond in accommodating me and with a smile on their face. Overall I’m very pleased with my three week stay at San Luis.

We came to visit my uncle and we left the place in a very emotional state. Found the place lack of hygiene, the entire place had an offensive smell. An obvious lack of hygiene can also affect a persons life. Some companies have a hygiene policy in place for the protection of employees and company image, especially if you have a public-facing role but this place was bad. They hardly bath the resident (once or twice weekly), Change bedding sheet (once a week). Room was untidy, dirty and un orgainzed. So you can imagine why I am upset and feel that people should know about this place. However found one good thing and that was the staff...they ALL were lovely and supportive...thank you all the staff 🙏 the health authorities should give them a surprise visit to see for themselves...

I had my reservations about nursing homes in general but my experience with this place has changed my mind. My uncle stayed here for a bit until transferred to a facility closer to us. During his stay here the staff was very helpful and the CNAs were pleasant and treated my uncle with nothing but kindness and respect. From what I saw the place looked clean and nice, didn’t look dirty or gross. Overall it was a pleasant experience.

I had the opportunity to precept at this facility for my BSN program. I was grateful to have the opportunity to experience a different type of nursing environment. I appreciate the nursing care that they give to their residents. The Unit Manager and DON have the heart for nursing and it shows through the compassionate care that they provided. They are both very knowledgeable and were always willing to answer any questions I had. I learned a variety of different nursing roles while I was there and it was a great learning experience. Thank you San Luis for allowing me to precept at your facility.

My mom was there for a few months and the therapy and nursing department did an excellent job. You can tell that all the staff care and have a great heart. Mom was able to return home thanks to the staff at San Luis!

I was admitted to San Luis Care Center like a month ago. I really enjoy my stay at these facility. Staff was really helpful and nice with me. I was treated with respect. I really recommend San Luis Care Center.

Long story short….My aunt was at this facility for 7 days. She went in on a Friday and passed away the following Friday 💔 2 of the CNA’s were the only one’s with a compassionate heart. When I got the call of my aunts passing All the nurse was concerned was you “ only have a 4 hour window to move her body”…. I’m still speechless of all the bad attitudes and treatment.💔

AS soon as i arrived,was made to feel at home. I have 2 herniated disc and am awaiting treatment. Im unable to walk so my life is very dependent on this care center. MY 1ST DAY here was an emotional day but my tears, dissapeared by a supportive staff of kind & encouraging nurses. "Dont worry, u'll gt better here,We're here to help you." I immediately felt assured and comforted .GR8Thanx 2 my roomate who kindly welcomed me 2 a cozy stay , giving me positive motivational support, prayers & love.☑️ A special nurse here named PAULA, really puts the "CARE" in SANLUIS CARE CENTER- noticable quality. AS DO all of the CNAs here.. I THINK THAT IS VERY IMPORTANT AT A HOME AWAY FROM HOME.Im very happy to stay here where im cared for with such encouraging supportive kindness. My review -(⭐⭐⭐⭐⭐) ,♥️,aGrateful patient.