Staff is very rude at the occupational health department at St. Francis in Hartford. Upon arrival and before my physical I drank a bottle water to help me produce urine for my urine screen, however was unsuccessful. I sat in the waiting area AFTER completing my physical to wait for a nurse to bring me to the bathroom. I told the staff twice that I was ready to use the restroom and was told that I was next in line... while 3 other people were called before me. I held my bladder for 30 minutes while contemplating leaving the area to use the restroom and rescheduling the screening for a different day. When expressing how badly I had to use the bathroom ( after drinking a bottle of water and waiting for 30 minutes with a full bladder) the nurse told me that there were other patients. I agree, there ARE other patients but very unlikely that it takes 30 minutes for said patients to use the restroom... which was all I was waiting for. Overall staff were very condescending and treated patients poorly. Next time I am required to go for an occupational physical I will drive out of my way to a different facility.
