Sage Pain & Wellness Institute

When regular P.A was out sick on the day of my appointment. The nurse and staffs at Sage Pain & Wellness in La Mesa worked the phone very hard to keep me from to go there to save me a trip. Also, they ensured that I had enough medication which covered 2 days gap. On day 3, I was able to see my provider who prescribed the balanced meds for this month. People here are friendly, helpful, polite. I am well taken care of. I had no issues, I am happy with this place, highly recommended.

Dr. Cohen has saved my life . I had a bad botched back surgery, leaving me with three screws protruding through my spine. The pain was unbearable. Thanks to Dr. Cohen I have been able to enjoy my life, and I’ve been able to help take care of and enjoy two new grandbabies in our family. He is attentive, kind and wonderful bedside manner. You can tell he’s genuinely a wonderful person. He has prescribed a pain medication regiment that helps me through a full 24 hours a day.. I just can’t say enough about how wonderful he has been. I am so thankful I found him. Sincerely,, Deborah Calton

First time there on 10/10/2024. Waiting room was really full but went quite quickly, only waited 10 minutes. Dr. Derek was my attending. He was knowledgeable and didn't try to give me unwanted or unneeded pills. Dr Derek has a good bedside manner and actually has a personality unlike most stiff shirts. I would definitely recommend this Pain MGMT office. FRIENDLY.

I’m happy with this office. Their staff is nice. The doctors are easy to talk to and I’ve been accommodated when needing an appointment last minute and when I was running late, I was still able to see the doctor via telephone visit instead of having to completely cancel. I would definitely recommend them.

I was referred to this office but never got to see them because their billing department cannot do their job properly. The called me earlier this week to tell me the Dr. that I was referred to doesn't work there anymore, and that I needed to call my insurance to have them put a different doctor on the referral. I asked them why I was the one doing their job because in the past the doctor's office always calls the insurance company for any issue that might arise, not the patient. They told me that I had to do this or cancel the appointment. So, I called who in turn tells me that I have to call Sage Pain which is now called California Pain Consultants, and get a doctor name and NPI number. I call the doctors office again for the information, but they were already closed, so I left a message. No one returned my call within the 24 hrs, and I had to call back again after the 24 hrs was over. They then tell me that everything was alright and they would see me next Tuesday. (This happened yesterday). Then I receive another call today from their billing department telling me they were cancelling my appointment because now it shows that I am ineligible with the plan I'm on, but still eligible with Blue Shield. I said I have the authorization number, they said it didn't matter cause the plan I'm on says I'm ineligible. I ask who am I suppose to call to find out what is going on? They said they didn't know. What the....What do you mean you don't know? You are suppose to be the professional trained in this, and you don't know? You want me to do your job for you? So, I called the plan I'm on, which looked me up and it shows I'm eligible, and they don't know why this pain management group is saying I'm not. Needless to say, my insurance was going to call this pain management group to see what was going on, but instead I said I just need a different doctor to see, because if this company can't do their job properly enough to help their referrals then I don't think I want to see to them to help my back. So, I have called my referring physician to send me to a more competent doctor's office, who knows what the heck they are doing! It is really sad that this company cancels my appointment because their billing staff is incompetent at her job, and wants the patient to do it for her. Hey Sage Pain or California Pain people, since I had to do your billing offices job for them, you should pay me instead of them...and you lost a patient today that really needed you. I just hope no one else goes through what I have had to go through this week because of the incompetence of your billing staff!

I brought my father in who is 91 years old. Derek Wright, treated my father with such care and dignity. He was the first one to have ideas and solutions to his horrible pain that he lives in every day. I can’t tell you how grateful we are. He is wonderful and so is the staff.

PA, DR. Derek Wright, is a very good and caring provider. Always asks how I'm doing. if he can do anything to help and if I have any questions. He is very polite and gives a caring vibe which is an important part of the care and healing process.

All the doctors and medical staff are friendly. They take the time to listen to any concerns and work with you to develop the best course of action. Rob Paul is fantastic. Highly recommend Sage Pain and Wellness.