ROC Physical Therapy

Great staff! Very friendly, knowledgeable and caring. My main therapist is TAYLOR SHOCKLEY and she is excellent. I was impressed by her knowledge and her ability to explain the exercises and how they specifically help. She is very attentive and supportive (even when I am hesitant to do an exercise) She pushes me past my comfort which is a good thing. I really appreciate the attention and care that I get personally. (I have been to places where I was told to do the exercises all on my own without supervision or encouragement ) I would highly recommend ROC.

I have been to multiple PT, and the best by far is ROC. I wasn't able to walk because of my back and hip. Connor and Taylor took the time to ask questions and never left your side. The staff is awesome, friendly and very knowledgeable. I highly recommend this place. I can walk and touch my toes with no pain. Don't waste your time looking around, this is the best, hands down. My back and hip thank you!! Vinny

I was a patient at the San Tan location of ROC Physical Therapy. My physical therapist, Gabe, is extremely knowledgeable in his profession. All of the PT assistants there are amazing and very friendly. All of their efforts and patience allowed me to get all of my movement back. My shoulders are ready to make snow angels in the snow this winter.

TL;DR: For a first time PT experience I am grateful for them helping me after my car accident as I was stiff as a brick & unable to turn my neck properly for a while. It was mostly just the administrative part of things as well as some minor interactions as treatment went on that bogged down the experience. My experience here was good in the beginning but had a sudden decline in the feeling of care over time as I went through my scheduled visits. Between small interactions between some staff and the billing issue I’m bringing up now, my experience wasn’t the best it could be. By the end of my schedule they had asked for a copy of my Cigna card because I gave them information from an older card by mistake. I promptly emailed them a picture of the right card, front and back and thought the situation was resolved. 2 months go by & I need the bill for a settlement. I expected they would’ve sent copies of it to my lawyer since they had me place their information down in my paperwork when I had my first appointment. I also kept asking if there was anything else they might need from me and they confirmed things were good up until they asked me for the insurance info again like I mentioned previously. I called and asked if they received my lawyer’s request for the bill and I was told they didn’t know they needed to send it to him. When my lawyer received the bill he noticed they did not apply my insurance to it. Thankfully Lori in billing helped me with this issue extremely fast once it was caught. She even saw my updated insurance information, it just seemed like nobody contacted Cigna to confirm the benefit information. :/

Absolutely loved this place, such a 180 turn from the last place I attended. The staff are fanomonal and I am able to live without fear of injury again. I love the physical therapists and the clinical assistants, they always made sure the space was clean and tidy for other guests and making sure there were no hazards. At my appointments I never felt rushed with my exercises and they asked me for my input on how I was feeling with each exercise every visit. Scheduling also was such a help with how flexible they were with the appropriate amount of time, wouldn't go anywhere else!

Very capable and professional PT staff with great customer/people interaction skills. Special shout out to Conner for the rehabilitation of my left knee following a full knee replacement surgery. Special thanks also to Neal and Ellen for their knowledge and assistance with my PT exercises. Highly recommend ROC PT following your knee surgery.

The staff is amazing and so good to work with. Today I worked with Christian and he did such a great job helping assist me with my exercises.

I came in for a damaged acl and meniscus and was sent in to do pre op workouts to get ready for my surgery. Taylor has been amazing and is insanely passionate about what she does. The team that helps me throughout my workouts are extremely friendly and make their work environment lively and welcoming. I would to further iterate on how easy the recovery process has been working with Taylor, her insights are extremely helpful and i can tell she genuinely takes time to game plan to make the process even smoother for her patients. I highly recommend this place for anybody that likes a hard-working yet friendly team that will back you up at every step of the way to recovery.🙏