Restorative Therapy Associates

I had a very disappointing interaction with Bob R, who displayed a lack of competence and professionalism. His treatment of my concerns was unethical and dismissive. I reached out to request information about my recent visits, but he was extremely rude and unhelpful. When I asked to speak with someone in a higher position, he insisted that he was the final authority. This experience has made it clear that customer care is lacking at this facility. If I could give a rating of less than zero stars, I would. Bob R needs to improve his approach to patient interactions significantly. Due to this incident, I will not be returning to this location and will not recommend it to friends or family. After suffering an electrocution and undergoing surgery, I expected better support in regaining my mobility. Unfortunately, I had to seek physical therapy elsewhere. I hope upper management takes this feedback seriously to improve the overall patient experience.

RTA is wonderful! Not only are the employees knowledgeable in every aspect but they are also personable. They are true healers of the mind body and soul. If your not sure on where to go, go here!. I've been here twice for 2 different injuries and they are excellent and have gotten me up and running every time. ✌🏾🥰

A Truly Remarkable Individual. What stands out most is Dr. DeCicco's caring nature. He takes the time to listen and understand the needs of others, always offering support and encouragement. It’s evident that Dr. DeCicco truly cares about the well-being of those around him, making a positive impact in every interaction. In addition to Dr. DeCicco kindness, Dr. DeCicco maintains a high level of professionalism. He approaches every situation with integrity and respect, making him a reliable and trustworthy individual. Whether in a personal or professional setting, Dr. DeCicco handles challenges with grace and composure. I wholeheartedly recommend Dr. DeCicco to anyone seeking a compassionate and principled individual. His good character shines through in everything he does, and I am grateful to have had the opportunity to know him.

I recently finished my PT at RTA for neck pain. It was my second time coming here for an injury/pain over the past few years. I worked with Michael and Damien and they are awesome. My neck feels so much stronger now as a result of the exercises and stretches they showed me. Front desk staff (Bob and Kristin) are always amazing and friendly too. They play good music, and it’s a good vibe. If I need PT again I am 100% coming back to RTA. Definitely recommend them for your PT needs!

I've come here for every injury I've had - neck, shoulder, bursitis, hand, recovery from surgeries - and I've never been disappointed. I've been to other physical therapy clinics before, but the energy, level of care, kindness, and atmosphere is what keeps me coming back to RTA. All the therapists are dedicated to your recovery, and they create such a light hearted environment. The receptionist Paola is amazing, kind, and welcoming. I've also met others receiving therapy (who are now my friends). I'm 66 years old and I've learned to not push through my pain - just get help and education about your injuries. I'm always happy to come here and happiness HEALS! I highly recommend RTA Physical Therapy

Very caring approach to helping patients find their own path to recovery. At a pace that works for them.

Disappointing Experience - Lack of Organization I had a highly disappointing experience with Restorative Therapy Associates my I made an appointment in advance and even showed up on time, but when I arrived, the guy at the front desk informed me that they didn't have me in their system. It's incredibly frustrating to have driven 30 minutes through heavy traffic on a Friday night, only to be told to call back next week.The guy at the front desk was very unprofessional and talked rudely to me, The lack of organization and communication at Restorative Therapy Associates is unacceptable. As a customer, I expect my appointments to be properly recorded and honored. This experience has left me feeling let down and inconvenienced. I hope that this facility takes this feedback seriously and makes improvements to ensure that this kind of situation doesn't happen to others in the future.

Throughout my treatment, different RTA's therapists helped me with my issue, all of them were friendly and caring. My last session was with Sanam, she provided a helpful exercise list to continue practicing at home to enhance my strengths.