Rehabilitation Center of Des Moines

I only gave a star because you have to, to be able to leave a review. I'm not an outsider looking in, I've worked at this facility. The only 5 stars people should get in this place is the physical therapy team and only two handfuls of employees, and sometimes they over look things also. I've seen lots of thing's go on in this place. I've brought numerous discussions to the Administration witch is the number one person in charge of the place. It got over looked and everything got Swept under the rug, I then got fired. I then took it to state and she even swept it under the rug. In this time the State came in 3 times and nothing happened. I put my mother in this place for two reasons only, the physical therapy team and I got to go check on her any hour I needed to. I'm leaving this review because I believe I need to take this to the next level and talk to a lawyer. Saying this because I ran into a restaurant that lives their and was told state has been their two more times after they terminated my job, and is currently in their as of last week. Needless to say I believe every word, because I've seen it with my own two eye's. So I suggest you take a look at this facility before putting your loved one's in their.

Please make sure you are not leaving your loved ones here! It is the lowest quality Nursing home in all of Des Moines. It smells like pee, FEW employees actually look like they work or do anything, and it is a cluttered mess. I’m personally calling a health inspector after this post is written because, after working in Nursing homes and hospitals for years, this is nowhere near up to code. I genuinely wouldn’t wish this place on my worst enemy, let alone someone I genuinely care for. If you think I’m lying, take a look for yourself, and you’ll see exactly what I mean.

My momma is currently at this facility and she loves it!! She has improved tremendously as when she arrived couldn't move her legs or feed herself. She now can put weight on 1 almost both legs. And has gained 15-20 lbs. They truly care about their residents.. I had an issue about money. And did their best to try and figure things out with us i recommend this place for any loved one.

This is a very unorganized nursing facility. They rent equipment from companies and then do not return it and refuse to pay their outstanding bill. I contacted even their corporate office and no response from them. All other attempts to reach the administrator and accounts payable person all went unanswered. I was given excuse after excuse after excuse. Our equipment was never returned and the bill was never paid. I would definitely not recommend this facility it is very obvious that their main concern is making/keeping their money, not the care provided to the residents that reside there.

Remember to not just read the reviews but visit the place before you send your loved one there. Some staff are excellent but they could use more of them. The place could use some TLC which would benefit those needing care. Paint and lighting as well as new dining room furniture would go along way. The rehab room is lovely but the rest of the place needs help. Thankful it was only for a short time we were there.

My mom stayed here for rehab and if we would’ve known how horrible this place was, she never would’ve gone. In fact, we removed her and took her home because they ran out of her meds. The final straw. The pictures they show are a complete joke. This place hasn’t been updated since probably the 70’s. The best way to describe this staff - neglectful. They ignore the call lights, their cleanliness is lacking in all aspects from common areas to the rooms, also leaving commodes with feces in them for days, and even staff INGORING the visitors. All this shows they have zero shame in not doing their job or caring about your loved one even when you’re there. They are all on their phones all the time. I honestly feel bad for any person staying here and I think this place needs to be evaluated by some kind of government agency and shut down.

Zero stars! Mother was placed here for rehabilitation barely got any. They didn’t take good care of her at all. Do not send someone you care about here!! I’ve never seen bed sores so bad. One month and one week there. 3 weeks were supposed to be rehab. And now she’s dead!

The nursing director was so evil she lied for her staff allowed my mother in law to be neglected so much she had repeated UTIS, they they actually sent her to the urologist with dried poop on her and the urologist left the room an called DHS. my mother in law was a total care patient as long as family is there they are sweet as can be. After you leave it's hell. The rooms were so out dated an not cleaned properly. The director of nursing was dating the maintenance man . Employees there were employees stealing p