Rehab Select at Hillview Terrace

Beware of this place. Your family member is not safe. They sent my mother in law off campus for an MRI that she wasn't scheduled for and didn't have it documented until the next day and never informed any of her 8 children that they were doing so. If there wasn't so much covering up and lying it wouldn't have been so bad. Generally I believe in accepting responsibility and moving on to a solution, but when grown women are lying and pushing the blame, that means this type of thing happens often. If it had been my mother.... it wouldn't have ended like that.

Hillview Terrace was absolutely wonderful!! Starting with the Admission with Quinn Cooper then Rehabilitation Center and the Nursing staff were all GREAT!! we were able to receive phone calls if he needed anything along with Daddy receiving HELP to call and say Hello A To us. One of his favorite nurses was Mrs.Foster .. She was on another floor but always checked on our father.❤️ Our father really enjoyed all the nurses and all the care that they gave to him. Thank y'all for everything!

If you send your loved one here then congratulations you just killed them. My mother was sent here after a stroke and they withheld treatment after any kind saying that the doctor hadn't told them anything. So she was just laying in bed for no reason getting no service and when I asked them to contact the doctor to do something about it they refused. Then they moved her to a new room (for reasons they didn't explain) and put her with a roommate that was openly hostile to her and refused to even acknowledge the issue. One night my mother called me in extreme pain for help and when I got there they gave me the normal rhetoric of the doctor did not authorize any treatment and we are not calling him to have any treatment authorized at this hour so she has to tough it out. So I informed them I was taking her out and back to the hospital and one nurse stood in front of me like she wasn't going to let me telling me that if I did take her out her insurance would refuse to pay for anything so for that reason she wasn't going to let me take my mother to the hospital. I advised another nurse to call the police because I was about to do something bad to the person standing in my way. After the nurse got out of my way her supervisor approached me apologizing for conduct of the other nurses asking me for another chance with helping my mother.

My Mother died a horrific death at Hillview Rehab during COVID. She was there for hip rehab after she fell at her assisted living & fractured her hip. She went to Hillview negative for COVID & after she had been there 6wks she tested positive for COVID. The workers at Hillview brought COVID in to my Mother, although we were not allowed in because we might bring COVID in. Since we were not allowed to see her we had no clue what condition she was really in. My Mother was taken to the ER by ambulance in HORRIBLE shape. She had gangrene on her heel that we were NEVER told about. My Mother died the next day. I would NOT send my dog there!! Literally! If I could give them a rating of ZERO I would!

Hillview Terrace is Amazing! My mom loves being there and they are taking such good care of her. We started in Rehab Select and they were great! The Administrator, Business Office, and the Nursing Staff on Oak Station are so so wonderful. They always check on my mom and keep her room clean. They have fun activities for the residents. We couldn’t ask for a better group of people to take care of my mom .

Absolutely do not recommend!!!! If you love and care about your loved ones who needs assistance, do some further research and send them to another establishment that actually cares about their patients. To many patients at this establishment will get an infection due to untreated wounds. This happened to my grandfather, who had an untreated wound to the heel, that eventually set up gangrene!

If your family member passes away at this facility, the administrator sends any funds in the patient account to Alabama Unclaimed Property rather than turning the funds over to the designated family contact. You will never be able to recover the funds, as the administrator will not authorize Unclaimed Property to release the funds. The administrator will dodge your phone calls and refuse to communicate with you. They are ripping off patient accounts. No response from management. ** UPDATE ** They know they have been exposed as thieves, and they do not care.

This place is a joke. Giving them one star is too much. I honestly cannot believe this place is still open. My mother's care was ridiculous. They never gave her her meds when they were suppose to be given. They all acted like they hated their jobs. They looked and talked to my mom like she was disgusting. I got her the hell out of there and took her to the hospital so she could get real care and they were appalled by her treatment as well. They even tried to blackmail her when she said she wanted to leave (per her surgeon who did not agree with any of her care) and stated that she would be stuck with the bill because Medicare wouldn't pay. I called Medicare myself and they said that's not true. The whole place smells like urine and feces. The rehab lady was rude as hell as well. No one here is professional. I could go on and on but just thinking about this place disgusts me. IF YOU LOVE YOUR FAMILY MEMBER, DO NOT SEND THEM HERE!!!!!!!!!!!