Redding Rancheria Trinity Health Center

Excellent! PROS *Efficient, friendly staff *Quick and attentive *Check-in at kiosk in front (no line) *Nice cozy seating areas with fireplace and tables *Coffee machine that makes lattes! 😋 *Beautiful building & lobby area *Very kid friendly *Nurses & doctors have excellent bedside manner *Printer in exam room for immediate print outs *Pays homage to Native roots *Meeting rooms for one-off community events *Gym & pool *Easy to find *Covered front door patient drop off/pick up *Free parking *Clean restrooms *Wifi in lobby CONS *Parking is uncovered, no shade *Difficult to find a charging station or outlet to work while waiting for someone

This is only a clinic. No ER services. There are only mid-level providers here, no real doctors. They have misdiagnosed my grandmother 3 times this year so far, wouldn't happen with real doctors. They sat me in a room with her when they knew she had covid and didn't warn me. Very unprofessional, but it is pretty, guess that's all they shoot for.

All the staff (receptionists, nurses, doctors, dentists, etc) are extremely kind. The lobby is very roomy, with a fireplace, a couple TVs, magazines, and coffee and water machines next to the sink. There's wifi, and country music is playing constantly. The gym and pool are even free for members.

This review is ONLY on psychiatrist Townsend's care and not the rest of the Health center. I've never had these kinds of problems with any other department and have instead been quite happy with the care recieved. However, for the third time Lacey Townsend has canceled her appointment with me that was schedule over a month out less than two hours before the scheduled appointment. Plans rescheduled, time taken off work, daycare arranged, and canceled. Again. We still have yet to complete the intake paperwork and I've been going to see her for the last 9 months. When asked if there's anything else available sooner than one month out, I'm told no she's overbooked. When asked if they have another provider available on a more flexible day, I'm told no they only have Tuesdays and Wednesdays available. 6 months and were still determining what I need to be treated for but she throws medications at me and says "email me". Absolutely ridiculous the lack of care provided. Even more ridiculous that she's the only option. ETA: the following appointment I had scheduled with Ms. Townsend after rescheduling her cancelation, she was 45 minutes late to show up. This, combined with some of the things said to me in session, you couldn't pay me to go back to her.

This is an awesome medical facility, all shiny and new with a friendly staff. They only get 4 stars because the don't have a full time phlebotomist, and you have to make 2 trips if they need blood.

My wife and I have received outstanding care from all the staff. Thankful and Grateful to be a part of the Health Center

So friendly. I love this place.

Much larger than old location...beautiful building inside and out...very helpful, kind and professional staff. Best of the best.