Extremely unprofessional. When the therapist opened the door to see my teenage daughter for her first treatment he had her chart in hand, flipping through it because he had obviously not seen it before we were literally sitting there in the office. After reviewing it (and asking me a lay person what kind of therapy I thought they should do) he tells me that they don’t do the kinds of PT my daughter needs and I should go somewhere else. Would have been nice for a medical office to review a patience chart when they accept a referral, or at least before the patient arrives in your office. Wasted our time, means she has to wait longer for a new referral to the right person, and someone else’s who needed it could have been there today using the time effectively instead of us.
