PT Solutions at Windy Hill Hospital

I started physical therapy at PT Solutions at Windy Hill in May 2024. I met physical therapist Ashley at that time. Ashley has always been very professional, supportive, and very patient whenever you need assistance with understanding and exercise or Basic physical movement she had always been there to support you. After having my left Complete knee surgery Ashley was there to support me through. It gave me exercise do at home and I came out of that physical therapy with full rotation of my left knee. I feel that Ashley has prepared me for my right complete knee surgery with the exercises. She implemented strengthening my muscles my bones. My second surgery was performed on September 30. I was able to complete my physical therapy with the hospital therapist that same day perform the practical. Use of my legs by walking and passing the in and out of car rotation. I was released the same day to return home day after surgery, Evaluated at Windy Hill PT solutions on Wednesday by Ashley and I feel that she had Set me up for success with my right knee, my muscle strength, my physical balance, and my overall Physical ability to thrive has been I feel through the professional Knowledge and abilities of my therapist, Miss Ashley. I have no problem Recommending PT Solutions Windy Hill to anyone They may need the small amount of support care and empathy. Robin Swapshire

I would like to give Ashley from PT Solutions at Windyhill hospital Out Patient Physical Therapy. A positive review my insurance company has denied me my unfinished physical therapy sessions given to me for the whole year. Despite my Health insurance companies, denial of approving me to complete my final sessions of physical therapy. My therapist Ashley has emailed me exercises to complete two regain my full rotation of my right knee replacement. Ashley has shown me that she is a patient driven professional. She has advocated for me with my health insurance company. Sent in proof that I have not used up all of my sessions for the year. And again she advocated for me so I can maintain quality of life. I would recommend PT solutions to anyone that is looking for positive experience with their physical therapy needs.

I started going to PT solutions Windy Hill in June for a radial head replacment and I received amazing care. My physical therapist, Ashley was very helpful, she would answer all my questions and went above and beyond to amek sure I recieved the best care possible. While PT was difficult, the staff at PT solutions Windy Hill made it much better.

A. Taylor (Physical Therapist) and M. Matterson (PT Aid) are phenomenal, they listen to you (the patient) and create an individual PT program that caters to your needs and abilities. This creates plan for success. Additionally they create an enjoyable environment for rehabilitation.

I had a full knee replacement three weeks ago. I have been working with Michael Gray. Michael has made sure that I am comfortable with my therapy, but at the same time makes sure that I work towards my goal each week. He is very attentive and explains each exercise before I do it making sure my body is in the correct position before moving forward. With Michael’s help, I have been rehabbing at a much faster rate than I anticipated and able to walk without a walker or cane at this point in my recovery. Everyone on staff is very polite and welcoming when I arrive. I would highly recommend PT Solutions and Michael to anyone needing rehab after surgery.

As someone who works in healthcare, I’m disappointed with the way the young man at reception treated me. Even if the patient is at fault with appointment scheduling (as I was being a no-show due to an emergency), if you’re going to leave a voicemail for a patient, you are to always to be respectful have poise and proper phone etiquette when you are dealing with patients. I’ve been a no show at a different location for an emergency and the staff was genuinely concerned about my well being and tried to get me back on the schedule as soon as possible, so it truly is just this location. This is not retail, nor is this food service this is healthcare and if you don’t have the patience and kindness to deal even with difficult patients who are human and make mistakes, please choose another profession. For the record. My first day, he did not appear to know what he was doing and I still gave him grace. Wish it had been returned in kind.

I have been at PT solutions for the past 6 months for my knee, and it has been wonderful! Micheal is an exceptional physical therapist. Great at listening and incorporating how you and your body respond to the physical therapy. The staff are friendly, helpful and great at being flexible with scheduling. You can feel the genuine care for you as patient. Could not have had a better physical therapy experience.

My Physical Therapist at PT Solutions, Dr. Michael Gray, is knowledgeable and works in a professional manner. Even during a busy day, he is attentive to the interactions between his interns and patients. I always felt that I'm getting the best possible care and the progress in my treatment shows. I know it's his job, but it's Dr. Gray's way of caring that makes the difference. The whole staff is very courteous; they are, without a doubt, the best.  I highly recommend them to everyone I know.