Pomona Vista Care Center

My sister in law is a resident here and I really love the way the activity department treats her! Heidi and Loretta are awesome! They include her in all their activities. They treat her with respect and dignity. A big thanks to you guys!! Also a thank you to Jennifer (RNA) , Julie Sam La-la Ana-Lisa.

My review is based on the help I have received from Monica for my aunt. She has been wonderful in responding quickly to my questions and resolving issues that arise. I am so thankful for her help. I have also enjoyed working with Brian and all of the PT team there. They are so good at what they do and encouraging my aunt.

I'm giving a 5-star review for the Pomona Vista team. Alberto and the team facilitated a smooth transfer for my ailing mom and took away a lot of the anxiety associated with navigating California's health care system. The medical and care team were seriously up to speed on Mom's requirements and many medicines and had already built up a detailed profile by the time we first met with them to review the details. Mom gave the thumbs up and we are excited to have found Pomona Vista Vare Center.

My sister was a resident there and the staff treated her like family. She loved to hang out in the activity room. The activities staff always made her feel loved and included. The amount of time they spend with the residents playing games, making crafts, singing karaoke, having meals, etc.. is so important. They made her feel happy, busy and loved. They had events for holidays, birthdays, to make them feel special. My sister was not just sitting in a room or parked in a hallway. She had fun and was treated with dignity and love. I am forever great full to all the staff but especially the activities staff💖

This is the good : My mom Carmen was at this place for a year and seven months , She really enjoyed her friends that she had there, and she used to get around in her wheelchair and visit everyone lol. She was a very cheerful person and loving, she suffered from dementia . She would spend a lot of time in the activity room with Heidi, and Loretta, there was also another lady named Heidi .and she had a really good nurse Doreen. I did notice that mostly(2) Heidi and Loretta would take care of her during the day and make her happy. They knew exactly what each of the resident liked the songs they liked the food they liked they knew everything about them. I wish there was someway that I could recognize them for everything that they did for my mom, They are such beautiful people The bad: The nurses and the helpers did not take my mom‘s dentures out and brush them daily like they should have and she got thrush in her mouth, and after that, she was never the same, she couldn’t eat, and was put on a feeding tube, she was overmedicated until I finally got them to stop doing this. My mom passed away six months after she was diagnosed with this thrush in her mouth. All I have to say is whatever Nursing Home you have your loved one in, you need to always be there to check up on them every day if you can . I miss my mom so much, not only was she my mother, she was my best friend.

Alyssa Porras, is a wonderful activity assistant, she makes you feel welcome she has such a sunny disposition, she works well with the patients, I love her when I come to visit I will miss her when my friend leaves might come just to visit... Nina Garcia

This review should have been done months ago. My Moms name is Lily she has been under the care of Pomona Vista Care Center since November 2023 (that speaks for itself)... Everyone ALL STAFF is great here! (At PVCC everyone goes above and beyond their daily duties! Starting with Patricia - Thee Beautiful receptionist best Greeter I have ever met, everyone in Andreas office, also everyone who attends to my Mom daily & nightly very Loving (even when my Mom is not being nice!) Especially to: Taline - the Dietary Supervisor (Taline takes her position to heart) Taline is always looking out for my moms interest when it comes to her meals and snacks she is the best always very welcoming! Joana - Activity Director, (Joana first of all her smile is very comforting) she keeps me up to date with my Moms activity condition, or just a simple phone call to update me with any changes going on around my Mom. Monica - Social Worker (Monica takes her position to another level) she is more than a social worker, Monica takes every call or conversation into consideration and handles all with care and immediate outcomes, you will never hear any negative words from Monica, she takes care of all delicately!!! Every day is a hard day when it comes to understanding my Moms condition, and accepting the sad reality of my Mom progressing with the illness she has, but with PVCC I am able to visit my Mom and leave with a deep comfort in my heart that my Mom is in good hands with everyone who attends to her day and night!!! May God continue to Bless you all! Keep Smiling!!! Des Ramirez : )

I am very thankful and grateful and have nothing but great things to say about the staff and service my mother received at the Pomona Vista Care Center. Everyone was very welcoming and made my mother feel very comfortable. Monica the social worker is very sweet, helpful and knowledgable. Joana, Loretta and the two Heidi's in activities were very fun and caring to my mother and everyone else there too. Her CNA Baltazar was for sure one of her favorites he took really great care of her as well as nurse Edith and Stella. The facility is clean, provides excellent meals and very entertaining for those who want to participate. I would highly recommend Pomona Vista if you or your loved one are in need of a skilled nursing facility.