Physical Therapy & Sports Medicine Centers New London

From the start to the finish of my visit I received excellent service. My insurance was thoroughly checked and my copay identified up front. My copay was rather a lot. Knowing this, my therapist provided a comprehensive home therapy regimen for me and encouraged me to email or call if I had questions or concerns so that I didn't need to pay another copay unless absolutely necessary. A very client oriented way to do business. 5 stars, highly recommend.

I have been working with Liz, a Physical Therapist at this location. (I’m Paula. The name above is my sister’s, not mine!) Liz is caring, gentle, experienced, and extremely knowledgeable about what she does. She made me feel right at home while I was getting PT for a shoulder injury. She always made me feel comfortable and answered all of my questions. All of the staff there are very nice! A shout out to Michelle who also was involved in my care. You guys are wonderful and I appreciate everything you’ve done to assist in my recovery. Do not hesitate to come to this location at Physical therapy and Sports Medicine! You will be welcomed there and treated extremely well! Paula Hansen

This is a great place for rehabilitation. The staff, which is polite, caring and always places importance on the patient. I have been working with Gabby and she puts an emphasis on getting me back to being able to do everything that I could before my surgery. Rob, Ryan and Michelle always have the equipment ready for me even before I have finished with what I was working with so everything has a smooth flow. I definitely would recommend them. Give them a try!!

Michelle is amazing. She takes the time to listen and genuinely cares about her patients. She is truly making a difference. I have less pain and feel stronger after each visit.

Physical Therapy and Sports Medicine is the best! From the front desk to the PT assistants to the the Physical Therapists I always feel welcomed and well cared for. My PT Caitlyn is very precise and thoughtful about what she has me do post surgery. She read all my post op notes and is very knowledgeable how to proceed. She is easy to talk to and asks important questions. My recovery is slow but Ive learned to accept that slow and steady wins the race!

This is the best PT place to go. Appointments are 45 min to an hour, totally dependent on your needs. The evaluation was thorough and plan of care was clearly laid out. The staff are so kind from the moment you walk in the door until you leave... it has a family like feel. Everyone knows your name as they work like a team, although you are assigned one main PT therapist to best fit your needs. I can't say enough about them. Thank you very much for continuing to be a part of my healing.

Traci saved my life.. she found my issue and helped through it, something no doctors could do!! I’m living life again.. she’s in the New London office…. She made a diagnosis and came up with the treatment plan that literally got me back on my feet.. she looks at the clients as a whole body, not a number or a job…

From the first day I experienced the therapist and staff at PTSM their goal and mine was to get me back to work and my life. Every visit I was greeted with the question "how was I feeling"? They listened to me and tailored my exercises to my progress. Scott was my therapist and his goal was to make sure I could perform at my job at the completion of my sessions. I have had best experience that I could have ever hoped for at Physical Therapy & Sports Medicine. I'm not 100 percent yet but they took me from zero to where I am today, the rest is up to me and the time needed to finish healing. Thank you all,. Denis