Physical Therapy North

I found that everyone here is very knowledgeable in all aspects related to my rehab. My experience is pleasant every time. They are all respectful and friendly. This is a clean and safe environment for recovery. Highly recommend Physical Therapy North Beverly. Thank you everyone!

I think they do a great job here. I had my appointment with Tara today who goes above and beyond to help with what I need. The front desk is very helpful and pleasant. I never have a long wait. Great place for therapy.

From the moment I stepped in the door, the staff was right there to help me. Very patient and kind. Felt very welcome. The Therapist was very friendly and very knowledgeable. She saw to it that I was well taken care of.

I had OT for badly broken wrist for some time. It was great, even though some days I hurt for some time after. I would not be where I am now without their knowledge, persisrence and pushing. I had one therapist the entire time and that was comfortable. Glenn was great. And everyones’ cheerful friendly attitudes went a long way for a lot of people in pain. It could have been so much worse. I know I am not done, but I have the tools to go onward.

I was assigned to Andrew and he was amazing. He took the time to answer all of my questions about treatment and his overall performance as a Physical Therapist and the treatment I received from him was impecible.

I did physical therapy on my left knee and was very impressed. Greg and the staff were very knowledgeable, understanding and attentive. It was easy making and rescheduling appointments. I would highly recommend Physical Therapy North in Peabody!

I’m sure it depends upon the therapist you see there, but overall I’m pretty unhappy. Long story short, I need one treatment plan…not one from my doctor and one from my physical therapist. When talking to my doctor, he explained to me that the first priority was getting both knees lined up properly (I’m being vague for privacy reasons). Secondary issues were tightness in calves and leg. Based on testing and images certain issues with the knee were ruled out – let’s call it “knee issue #B”. The script was to work on both legs for the doctor diagnosed issue. On initial visit the lead (it seems they have a hierarchy there) the physical therapist doing my intake (PT#1) told me that I definitely had knee issue #B – no question about it and against the doctor’s diagnosis. While I respect their opinion and I’m sure 90% of what they see there is probably that issue based on symptoms…it’s not that. My doctor determined through testing and images it’s not that. I even discussed what the doctor told me with PT#1, yet PT#1 refused; to work on both legs or to supply therapy as prescribed for that first visit. PT#1 said “we will work on the other leg later in the treatment”. Hmm. OK. The next visit, I had a different therapist, PT#2. PT#2 seemed to be trying to make both PT#1 and the client (me) happy. I have a few visits with PT#2. I did make progress with PT#2…but still no exercises for the issue described by the doctor. Recently I was given an appointment with PT#1. I told PT#1 honestly that I had a check-up visit with my doctor and telling him what PT#1 (the PT I was talking to at the time) had said he did a very thorough recheck and images and *again* determined the issue is not knee issue #B. PT#1 was a bit snarky about what I said and asked about what was done to determine this diagnosis. I’m thinking now we are on the same page. How wrong I was… My next appointment was with PT#1 again. During this visit I was asking basically “hey – what do these exercises do? How are they achieving the relief for the doctor’s diagnosis? Are we going to work on these previously not worked on areas?”. PT#1 then talked to me like I was child and this is the way things are going to be: I was told that the main priority was the PT#1’s diagnosis (which now changed to another diagnosis by PT#1), that’s what we are going to work on, because if I don’t then I’ll never recover from it, and you’ll always have issues. I felt like I was getting a scare tactic – again. I cancelled the rest of my appointments and scheduled somewhere else. It’s a shame because I really like PT#2 and was making progress…but again, I cannot have two treatment plans. Additionally, I need to have a say in my health care. If I’m paying for certain things to be done…I want them done. I don’t mind doing extra stuff to expand treatment…but I need what was prescribed checked off the list. Finally, my physical therapist is not my doctor…my doctor is my doctor. That’s something PT#1 doesn’t seem to get. We all need to be on the same plan working together and we all need to have input into the plan…but there can only be one plan. There’s nothing wrong with giving someone something to think about like saying “hey, usually when we see this it’s knee issue #B”, but to diagnose someone and basically communicate that their doctor is wrong (and yes…doctors get stuff wrong all the time, I’m not saying they don’t) and to disregard the treatment plan all together…that’s a problem. Note: My doctor did not recommend this facility was very close to my house and a friend had been referred there. I went because of my friend’s recommendation and location.

Not everyone is doing the cleaning of machine. I have to ask for gloves. Hand washing is not asked by some OT people. Having 3 three patients in and hour is not giving good service. I feel most of my visits I was not given full attention. I could not recommend this company to others.