Physical Therapy Center of Excellence

Had a horrible experience and will never return. Was sent to PT for multiple foot issues including tendinitis. The staff expects you to know their procedures without explaining them and is not always compassionate when you struggle with the things they tell you to do. Several sessions were so painful during manual manipulation that I was up at night following them. One was so severe that I was sweating and jerking back, but it continued despite my complaints of pain. During my last session, the “exercise” I was instructed to do resulted in a hamstring injury which was diagnosed by my doctor the very next day. I also was put into a walking boot for my original injury which I believe was made worse from PT. I regularly voiced my pain level during all sessions, but it was not taken into account, and I was told to keep going. After I did not return for a few weeks, I received a call asking why. When I explained that I was hurt and worse off, the receptionist said that she was new but could always mention it to someone else and asked if I wanted to close my file. I later received an email asking if I would leave a positive review if I enjoyed my experience. That explains why the below reviews are all positive. I would not recommend this pt center.

I had a fantastic experience here. I was nursing a back injury and worked out with LeeAnn over the course of 2-3 months. She is phenomenal - an expert in recovery/stretching, PT, and fitness - and cared about me and my recovery. I would not be where I am without her or the PTCOE. I also appreciate that they are reasonably priced and accept insurance. This place is really the best PT I've ever been to (and I've been to several) and would highly recommend it.

Physical Therapy Center of Excellence is an outstanding place. The staff and physical therapists are all incredible. I've been to other PT places, like the 'K' one and they don't even compare. The most remarkable thing is the therapist's ability to adjust and offer options, based on your preference, or need to avoid or work on a particular muscle or pain. I'm never going back to the PT place where they do some small muscle work and then you rotate on one or both machines, often without feedback.

Martin is the best! I been having knee pain for a couple of years now and got frustrated because no one really had a solution to my problem. I came to martin from a recommendation and I’m never disappointed. Martin is a compassionate individual who really listens to your problems and finds multiple ways to strengthen your injury. Every week he continues to apply new techniques and continue what works best for you. I can’t say enough about this man. If youre in the area or need a person of expertise, Martin is your man!

Place is a well run, efficient and clean with a wonderful staff. Jill is my therapist and she is great! Martin and Leeann along with owner, Rick , are always looking to help out as well. This is definitely the place to use if you need PT

Rick is a phenomenal therapist. He has guided me through two shoulder replacements and one hip replacement and I can't imagine getting better care anywhere. His clinical knowledge is unparalleled but to me his strongest attribute is the way he cares for his clients. Rick never talks down, he always takes time to explain his plan of treatment, often with a lovely sense of humor. I drive 20 miles each way for my appointments and it's totally worth it to experience the level of care provided by someone who is not just an outstanding physical therapist but also an amazing human being.

Had unbearable right shoulder pain last year. Tried a few different PT places first without much improvement before visiting PT COE after talking to a friend who had positive experiences here. Saw huge improvement on my shoulder and back area after about 2 months of treatment and now is almost pain free. Big thanks to my therapists, Martin and Jill. Their diagnosis of my issue was quick and accurate. The treatment plan followed was curated to my individual issue and fine tuned based my adaptability and improvement. Always encouraging and acting professionally, they explained their technics and reasons behind those patiently. Staff in this office are also nice. Would definitely recommend PT COE to anyone with no hesitation!

November 26 2022, back at Hunter Mountain, New York. I was there, skiing with my daughter, excited for the season's first runs. We decided to make some fun videos on the slopes, but little did we know that a moment in time was going to occur that would change everything (check video). A ski accident where my tips jammed into the front of the mogul, a yard sale of my gear, my shoulder hit hard into a hidden block of ice, and I barrel rolled 75+ feet down the mountain on top of my keys that were in my coat pocket (only take your key fob!). My shoulder was broken in four places, fragments everywhere. The severity of the injury was undeniable, especially in the stark, clinical lights of the mountains ER. The break was displaced so the surgery required seven screws and a plate. The longer term prognosis from the orthopedist was disheartening - an entire season off the slopes…but this just was not something I could accept. Skiing isn't just a hobby for me; it's the time I cherish most with my three children. The thought of missing it was unbearable. In search of hope, I turned to rehabilitation. A family member, with her doctorate in physical therapy, directed me to one place: The Physical Therapy Center of Excellence (PTCOE), and specifically, to Rick. Rick wasn't just a therapist; he was a mentor who had been through a similar ordeal. He pushed me, knowing the extent of rehabilitation I needed, not just for my shoulder but for my spirit too. The journey was tough, filled with moments of doubt, especially facing the unique challenge of my body forming excessive scar tissue. This challenge limits the range of motion and is frequently only solved by an orthopedic surgeon performing a second surgery to clean out the scar tissue and perform Manipulation Under Anesthesia. Rick's determination and expertise helped me avoid that. Amidst this, I also battled with an older injury, two herniated discs. The pain was relentless, but then I met Martin. His insights into back issues were remarkable. He realized that there was most likely a connection between my shoulder injury and the way I was bending my back. Under his care and alongside Rick’s, my path from debilitating pain to walking normally was nothing short of miraculous. Now time for the results… Not only did I regain my full range of motion, but I returned to the slopes in just 8 WEEKS. That season, I skied more than ever, even making it to Colorado for an unforgettable four-day trip. In this journey of healing and overcoming, PTCOE has been more than a rehabilitation center to me – they have been my beacon of hope in the darkest times. They didn't just mend my injuries; they restored my spirit, rekindled my passion for skiing, and brought priceless moments back into my life. Those laughter-filled days on the slopes with my children, the exhilarating freedom of carving through fresh snow – all of it was returned to me, against all odds. If I'm lucky, perhaps I can even be like the 84 year old guy who I met on the gondola at Vail (check out picture of me with 84 year old guy). His words of wisdom in a nutshell? "Some of my family thinks I am too old to be out here. But if I'm going to go out of this world, at least I'm going out doing something that I love, with people that I love surrounded with all of God's beauty and glory." He doesn't know it, but he made it to the top of my idol list that day. To anyone who finds themselves facing what seems like insurmountable physical challenges, know this: there is a place where healing is nurtured, where limits are defied, and where each step towards recovery is celebrated. At the PTCOE, you will find not just expert therapists, but genuine healers of the body and soul. They transform despair into hope, pain into strength, and challenges into triumphs. I stand here today, a testament to their extraordinary work. If you seek to turn the tide in your own journey of healing, there is no better place to start than the PTCOE. By the way it is true. Bones Heal, But Glory Is Forever! See you on the slopes : )