Penn Therapy & Fitness University City

My experience at Good Shepard Penn Partners Therapy was pretty good from check in to check out. The personnel at check in were pleasant and quick to respond to you when you come in. They treat you with respect and try to handle any problems to the best of their ability. The therapist also treated me respectfully. She didn't have me waiting long for her to come out and get me for my session. She was knowledgeable in the area of my disability and always assisted me with my exercises. She made sure that I understood the exercises that she gave me to do at home before I left there that day. She always listened to what I told her about my pain and progress at home. She could give me other suggestions based off of what I said. I am much better off now from when I came there. Thank you Penn Therapy for helping me in my recovery.

My first day at Penn Therapy & Fitness I was a little nervous, I’d had therapy before so I wasn’t really looking forward to it but , I wanted to return to working and I needed to see where I was at physically. My Therapist was Nicholas Kuperman and he had an assistant. I’d like to say by the 3rd visit is when I knew I was at the right place and that these professionals knew what they were doing, what was most important to me was they were really good at explaining and demonstrating how you should be doing a particular exercise. As long as I did the homework and the massage they showed me I got better and better. Thank you Penn Therapy and your services were appreciated. I’m well on my way to recovery and I have my exercises to help me stay strong.

My mom and I are very satisfied with our experience at Penn Therapy&Fitness University. My mom’s therapist are Emily VM (there has 4 or 5 therapist name Emily) and Nicholas. They are very professional and super sweet, every time when we been there for her therapy, my mom felt very heart-warming with their help. The staffs we met at that facility are also friendly and with patience.,no matter the front desk staff or when we call the phone for some issues we all get very satisfied response. Sincerely appreciated for their help and highly recommend this place for physical therapy!

Overall, I would rate it as excellent. Emily V., my therapist, was extremely knowledgeable on all aspects of the treatment and was able to answer all of my questions in great detail. She was of great help and the exercises recommended worked well on my back injury. Would highly recommend her as well as the entire facility as the rest organization appeared to be highly professional.

Penn Therapy is a very welcoming and friendly place. I really enjoyed going to my therapy appts. I had Lumbar Spine Infusion in July 2021 and a Left Hip Replacement in July 2022 and I had my physical therapy with Penn. They help me to get back on my feet. I was able to finish my therapy for my back but not quite for my hip but my therapist gave me some really good exercises to do at home and that's what I did to help myself heal as well. I would definitely recommend Penn Therapy for sure. Thank you to Ben, Collins, Richard and Nick all of whom I worked with for healing.

Emily, my therapist was the best! She was very knowledgeable, kind, patient & concerned. The treatment plans she provided had me fully mobile in a very short time. The facility was state of the art and everyone was very friendly and caring. I have recommended Penn Therapy to others.

The staff was very polite and respectful whenever I came to physical therapy. Especially Emily P. She was a very nice n kind patient with me she really pushed me beyond my limits all the staff members here at Penn medicine is awesome great job. Thank you for all your help during my stay with you to help me regain my strength n balance. I really appreciate all of you and what you do to help people to recover. God bless each and every one of you.

At 35 years old, I never thought I’d need to learn how to walk again, however that was my case after a complete Achilles tendon tear. From the staff who checked me in week after week, to my physical therapist, everyone was so warm and welcoming. I looked forward to coming here each time, improving in mobility and strength every session. My physical therapist, Alison, was exceptional in her skill and knowledge. Even with an unexpected setback of a partial re-tear, Alison helped me recover physically and at times mentally when I was either apprehensive or frustrated. We set achievable goals together for my recovery and I honestly could not have had a better experience.