Penn Therapy & Fitness Conshohocken

I would not recommend Good Shepherd Penn Parters. I went here on a referral from Rothman. Please look elsewhere. Rehab: while the staff were all super nice, I stopped going after 3 visits as they oversaw me do the same exercises I did at home & was never provided with billing info. They didn’t really work my muscles or provide much education as to why I was feeling pain in the areas I was, what progress was being made, and what the rehab exercises were accomplishing. Billing: They could not tell me how much I would be paying per visit and it took multiple phone calls after the 3 visits to finally get a bill. They wayyyy overcharged, parictually for the services received. The bill was huge! I opted for a payment plan (to draw from my HSA as I funded it) & they ended the plan without warning and sent me to collections. I left with a bigger bill after 3 sessions than I received after 6 visits at another provider. I switched to ivy rehab - Tyler and team were WONDERFUL. I finally got relief! The billing was provided day 1.

Friendly and extremely knowledgable and helpful staff. I have been here many times for different issues and always receive top-notch care from all of the therapists. I've worked mostly with Susan and cannot recommend her enough. She tailors your exercises to your specific needs and activities YOU want to get back to. But I've worked with many of the therapists over the last few years and they really all are amazing. The facility itself is spacious and very clean.

My physical therapy experience at Good Shepard was excellent. I went in there walking with a cane 3 weeks after having my left knee replaced and left 7 weeks later walking with a skip in my step. Everyone there was very friendly and the facility was top notch. My therapists were very personable and professional and made me very comfortable every session, pushing me to meet my goals. I can't imagine having a better experience.

Outstanding treatment and customer service. Always worked with the same excellent therapist. No shuffling between therapists like some other facilities. Helped me fully recover from knee replacement surgery.

Meghan Lass was amazing! I have a vestibular issues as well as back , hip and she addressed them all! What a great experience working with such wonderful people!

This was my first time at this facility. The staff is welcoming and therapists are excellent, five stars. I was there for pre-op PT prior to second full hip replacement (first was four years ago) expecting to use their therapy pool as part of my care. It's closed with no plans to re-open. Water therapy was a key part of my amazing recovery after the first replacement. Sadly I will not return to this site for that reason. I urge senior management to re-consider opening this vital service.

Staff is great. Very polite and helpful. I like that they offer full one on one care. I like that they have individual rooms to give you privacy for the most part. Even though I did not use because of my particular needs, I did notice that they have some great equipment. They also have a mini pool which is great for those needing water therapy. I only had two months there before my surgery but I had much improvement in that short time. Would absolutely recommend.

I have been going to Penn Therapy + Fitness Conshohocken long before it was known by this name. Every time I've need help with my lower back and neck, the therapists have been incredibly effective and helpful. I love that you really do get 1-on-1 attention here and I've literally gone from being in horrible pain, barely able to walk to regaining my strength and getting back to exercising safely. I have referred family and friends here and know that whomever they work with, they'll get amazing results. It's not magical -- it takes time and work (that you have to put into the process), but I would not be as functional as I am today if it weren't for their team of PTs.