OSS Physical & Hand Therapy

I suffered a (rather unexpected) trimalleolar fracture to my left ankle back on May 25th. By the 28th, the great people at OSS were already examining my situation (previous appointment needed), and by the 30th, I was getting surgery at their Surgical Center located in Glendale. My honest opinion: Dr. Mark Mikhael and his whole team are as kind as they are professional. Especial mention to Katy Wong, a great physician assistant who, alongside with Dr. Mikhael helped me get back on my feet (no pun intended) as quickly and as painlessly as possible. I got follow up appointments on June 14, July 12, and Aug 21. Every single time I went, I got taken care of in a timely manner (I did do my part by showing up a tad earlier than expected and checking in with the front desk people) and everyone, from the X-Ray technicians to every single doctor and Healthcare specialist in the facilities were kind, attentive and on top of things. Definitely recommended if you're in the I comfortable situation of having to see an orthopedic specialist.

OSS Burbank Hand Therapy is a great facility with amazing and caring therapists. The location is central, parking is easy, the complex modern, and always clean. Therapist Christina Gaser is always upbeat, enthusiastic, and motivating. I highly recommend OSS Physical and Hand Therapy!

After I fractured a bone in my hand, I was a bit hesitant about doing physical therapy, but the staff at OSS quickly changed my mind. It started when I scheduled my first appointments. The front desk team is professional and nice and answered all my questions. This helped put my mind at ease. They also remembered my name every time I came in. When it came time for my actual sessions, the therapy crew was awesome. They explained how everything would work and answered all my questions. During my sessions they asked questions of me to make sure i was comfortable with everything. The staff is filled with different personalities which I appreciate as it kept every session fresh and made me look forward to each one. I highly recommend OSS, but I hope I never have to go back.

Terrible scheduling department, I think this is now the second time in 3 weeks that they canceled and have to reschedule my appointment, this time I was entering the building and was told via text they need to reschedule. After driving for 25 mins I am so angry. This also adds up to bad care because now I didn’t get my PT today. Thing twice before choosing this location for your PT.

They are not very flexible with changing schedule from week to week. I did have 16 visits approved. Essentially, they told insurance carrier to use another PT vendor as they didnt want to continue changing appointment times from week to week. So, I am now going to PerformaX Physical Therapy - Golf & Wellness Center. Great atmosphere to do Physical Therapy at in Burbank.

After I fractured a bone in my pinky finger, which required 14 stitches I was referred to PT for my finger. Everyone was professional and Sarah Milbrodt, my physical therapist was excellent. She answered all my questions and put me at ease that while it may take some time, my finger would eventually heal. I highly recommend this team.

Dr J. Korchek helped me with my knee pain. He examined my knees, listened, and explained to me patiently. I really appreciate his help. Their team are so polite, kind and professional.

The whole team at OSS is knowledgeable, warm & professional and it’s a light & spacious environment. Such a lovely group of people. I always felt welcome & well taken care of. With every aspect of therapy, they helped me to understand what we were doing & why.