Orthopedic Rehabilitation Specialists

WASTE OF TIME. Office is understaffed. Find another location that gives you undivided attention. I recently attended a physical therapy session with Valerie for pelvic floor therapy. She is kind and seems knowledgeable. My first consultation was fine, but during the second session, things went downhill. Valerie set up a machine, started the timer, and then walked away, leaving me without guidance or correction. I noticed that at this facility, doctors write out the exercises and hand them off to very young physical therapy students—essentially college kids—who are still learning and haven’t been properly evaluated by patients to know their limits. As someone who regularly goes to the gym, I’m well aware of proper posture, so I found myself correcting these students rather than being guided by them. The facility had at least 8 patients on the therapy floor with only 2 assistants who were clearly overwhelmed. Patients’ timers were going off, and everyone had to wave down the students to move on to the next exercise. This is especially concerning given that many patients are elderly and need extra assistance. I even witnessed one woman getting angry because no one was attending to her, and honestly, I couldn’t agree more. What really bothered me was that my session dragged on for 2 hours when it should have taken just 1. The reason? My physical therapist, Valerie, was in the chiropractor’s office getting a stretch while I was left on the floor during my session! When I finished and addressed her, she just popped her head up, waved goodbye, and remained unbothered. She did call me after I left to ask about my session, but at that point, it felt like too little, too late. To add to the discomfort, the facility had a very loud hip hop station playing tacky music during the session. If you're going to have music, at least choose something light and relaxing so people can focus and unwind. This facility lacks structure and an office manager to properly oversee the floor. All the staff, including the therapists, were on their phones, which is incredibly unprofessional. Sadly, this facility fails to offer the focused care that patients deserve.

From all the lovely people working in the office staff, to the gym aides, to the God sent Valerie, I could not be more grateful for their help and support in recovery and strengthening. If you need physical therapy, come here and you will be treated with kindness, respect, and quality care.

Had my physical therapy done here , great experience and office environment. My therapist was Dr. Val and she is amazing at what she does and so great at her specialty! She makes the experience so much easier with her skills and amazing personality 10/10!

I am so thankful that Orthopedic Rehabilitation Specialists was recommended to me by our general practitioner. I began working with Dr. Valerie Thomas three weeks after my shoulder replacement and within three weeks of my first visit, I already had more than 75% of my range of motion back! She has me doing a variety of exercises and stretches to build my strength and shoulder mobility, but also works with me personally to break down the scar tissue, lengthen those stretches, and relieve excess tension, all of which are a normal part of the recovery process. She is attuned to my needs, such that if I'm experiencing pain she doesn't push me to just get past it. Instead, she changes up my routine to accommodate for the 'off day' and keeps encouraging me to reach my goal of full range of motion and strength. I appreciate her expertise and professionalism, as well as her sense of humor that helps me keep going when the going gets tough! I highly recommend Orthopedic Rehabilitation Specialists for anyone who has gone through joint replacement surgery...

I suffered an injury, by inadvertently doing a twisting movement at the knee while the leg was bent. My knee was swollen and in a lot of pain. My orthopedic doctor prescribed muscle relaxers and ordered therapy. His office staff recommended Orthopedic Rehab. Jeff was very thorough and prepared a comprehensive treatment plan regimen. In addition, he gave me a list of exercises to do at home. After a little over a month I’ve had great results. I am very grateful for his expertise, I feel 100% complete. Thank you! All their equipments get sanitized after every use. Overall great experience. Highly recommend this facility.

The first time that I was recommended PT I called Orthopedic Rehabilitation Specialists but Cynthia was unavailable for months! I ended up going to another PT, but that turned out to be a huge waste of time, money and energy. If you need PT, make sure you go to someone with experience. My therapist was young and although very nice, I was disappointed with the results. The second time I was told I needed PT, I called Cynthia again (since my dr had recommended her) and this time I got lucky! I called and someone had cancelled, so ORS made an appointment for me to see Cynthia in 3 weeks. The day finally came and I was so excited to see Cynthia! During our appointment, she took her time to listen to my concerns and was very friendly and knowledgable. During the exam, she was very gentle and patient too; the exam wasn’t painful! She knew exactly where to check for pain and how that pain affects other areas in your body. I’ve only gone there three times so far, but I can honestly say that I already see a difference. If you need pelvic PT please don’t waste your time with anyone else; just come here and ask for Cynthia! :)

Very respectable PTs. The office staff treat you like family, great atmosphere. I’ve been a patient intermittently for the last 17 years. More recently I found myself knee deep in a running injury for which Chris (one of their PTs) has been absolutely fantastic at getting me back in the sport- only better than I ever have been! Take this from an avid runner and someone that lives 60 miles from the clinic.

Marybell is amazing, believe the saying she may be little but she is fierce. She has helped me regain all of my lower and upper body strength after losing significant muscle mass & strength due to intense medical treatment. I am so grateful to her for helping me get back to my old self. Everyone at this facility is very nice and motivating, always offerring encouragement. Ricky is the best out in the gym! Great place, excellent results.