Oroville Hospital Post Acute Center

The receptionist up front is super rude. Did not even try to assist me when i called and just hung up the phone on me. But the facility its self is awesome.

All I can say about this place is were lucky to have gotten my mom out of there alive . The discharge ladies were the worst people I've ever had to deal with in my life !!! They gave us the run around for literally three months . They were not at all helpful and spent more time trying to find ways to keep my mom there than helping with discharge . I don't even know where to start to try and explain the kinds of things they did to stall releasing her . I hope to God your loved one never ends up there and good luck getting them out alive if they do .

The staff gave my Mom alot of attention to make sure she was clean. She liked the food. The nurses took s personal interest in my Mom health and well being. Also found communication with her nurses was excellent. I had peace of mind and felt secure that i knew what was going on, since we live out of the area and i could not be there regularly. Would definitely recommend this home for my loved ones.

The staff at the Oroville hospital Post Acute Center is excellent. I would like to thank the guys in the physical therapy department that helped me so much. The whole staff does the best they can considering everything that's been going on and all the restrictions. The rooms are a bit crowded with two people in a room. The food could use a lot of improvement by adding fresh fruit to the menu everyday and a bigger variety on the menu.

Oroville Hosp Rehab was one of the best facilities I have ever worked in or been in. The staff was professional and did everything they could to make me feel cared for. The food was very good and there was plenty available at meals plus snacks on demand. There was an ongoing problem at night as a resident with dementia would often yell out and wake people up. The staff did what they could but seemed to be stymied as to how to deal with this lady. When I left the lady was still there and very vocal still so I hope the staff was able to come up with a solution. Otherwise my care was excellent and the staff very kind and caring. I would highly recommend Oroville Post Acute Rehab.

My mother is being treated there. To tell you the truth, at first I wasn't so sure, but as time goes on, it seems to be fine. The nurses and CNA are very nice and the coordinator/social worker has been very helpful. My mother is very happy with her therapist. I hope she can recover enough to go back to her home. It is a very difficult situation and these places are dealing with many elderly people in the same situation, how they can stay upbeat is amazing!

My mom was meant to go on hospice care at a relative’s house, but due to the bear fire she was moved here. She only lasted 2 days before passing away from breast cancer. I was so afraid I wouldn’t get to see her before she passed due to Covid restrictions. The staff here did everything in their power to accommodate me, allowing me to be with my mom until the end. I’ll always be grateful for their kindness during the most difficult time of my life. Mandy, especially, was so kind and accommodating. Thank you again!

If I could give the front desk secretary, weekend staff and housekeeping a zero out of five I would. The nasty front desk secretary has the nerve to be totally nasty and unprofessional when a newly admitted family member is inquiring on how to visit their loved one. Not once did we be disrespectful, but she continued to be her nasty, unprofessional, drill sergeant behavior. She needs several classes in respect or find another professional cause she clearly doesn't belong in the Healthcare environmental. Atleast the relief person was more caring and considerate of people's feelings and apologized her behavior. The weekend nursing staff was a joke. Well over an hour EVERYTIME waiting for a nurse to respond to the simple request of water because my family member was dying of thirst. Sad to have to go to the bathroom sink to get my uncle a glass of water. Oh wait, another absolute horror. The toilet literally hadn't been cleaned for at least 3 weeks. My uncle was moved into a room with a long term.patient, so that means this patient was subjected to this nasty environment. After finding this in the restroom we find what appears to be strawberry jam(God I hope it isn't blood) from the previous patient was found on the tray table. Then we are told that several employees have covid and visitation is now virtual. Gee I wonder why, nursing don't give a damn about the patients, front desk people are annoyed to even be talking to you and housekeeping is a disgrace. They make a bad name for the true Healthcare employees who truly take there job as not a monumental thing and a believing you are here for a meaning to take care of anyone. I truly hope the Administration parties see this and has their eyes OPEN WIDE because this is not right. I understand the short staffing with covid, but hell when they are asked if they are short staffed they say "No." 🤔 So what gives. This will be going to a higher authority if I don't get an adequate solution.