I visited Adventist Occupational Health in Building B and was disappointed by the reception experience. When entering a healthcare facility, a friendly greeting from the receptionist can go a long way, but I didn’t receive one. After being asked to complete paperwork, I stood waiting to return it, only to be ignored while the receptionist assisted other patients without acknowledgment. Eventually, she told me she’d be with me in a moment, but the lack of professionalism and courtesy was noticeable. A bit more attentiveness and respect for patients would make a big difference.
