This used to be an incredible clinic filled with staff and a care team that truly cared about the mental and physical health of their patients. My most recent experience, a front desk girl laughed at me while I was crying. They are not trauma informed which causes more harm and I got to experience this first hand.
Physical therapy clinic
Occidental Area Health Center
3802 Main St, Occidental, CA 95465
Occidental, California 95465
About this clinic
Care that meets you where you are.
Occidental Area Health Center provides physical therapy services in Occidental, California. Review the available services and public details below, then contact the clinic directly to plan your next step.
Patient experiences
Reviews
Spent multiple days trying to make them my PCP. Only to be turned away the day I am switched to this PCP because I dont live 20 minutes closer. On top of everything the person on the phones was super rude and short with me. Would not suggest this practice to anyone looking for a caring and helpful group of doctors. You Will be severely disappointed.
The wait time is unbelievable, it never seems that busy but every time I go I wait for at least 30min and that is on a good day. The drs are always in a rush or distracted by other things going on in the clinic, sometimes excusing themselves in the middle of our visit to check on lab results and other patients. Sometimes I feel that they just rush to get me out so they can move on, even when I have more questions or concerns. Bottoms line I do not feel the drs truly listen to me and will be transferring to a different dr/ facility.
Don't come here if you need stitches they won't treat you. Should put a sign on the door so I don't waste time bleeding in your lobby.
This is a great place. The doctors are all wonderful very welcoming and caring.
I called about making an appointment and was turned away and told to go somewhere else because I was not a currently registered patient...but my family has been going here for years and they didn’t even care to ask me what I needed, just rushed me off the phone and turned me away.
All the drs are great especially Wendy Wiley
Great team of doctors and staff.