Desert Storm combat veteran who was seen for a GERD evaluation as symptoms were worsening. Prior to this examination with this VA contracted provider, I had a 30% disability rating for GERD from the VA but a week and half later my rating was lowered to 10% as a result of this "examination". This examination lasted no more than 10 minutes instead of the normal 45 minutes for a Comp & Pen examination. I felt like I was rushed out the door. They did not provide an explanation as to a possible reason why my rating would be lowered. The reason for the appointment was due to worsening symptoms, not an improvement of my symptoms. It would had lasted less had I not request to read off the worsening issues. As well as not having a detailed discussion as to what would cause these issues to worsen. It is EXTREMELY infuriating that this provider lowered my rating and undermined the diagnosis of a previous medical provider who provided a better service by being thorough with their diagnosis and showed care and respect to their patients. Although she stated that she works for the veterans and not he VA, I felt this was a disservice given to me and to many other Veterans trying to get better medical care.
