This was our 2nd episode at Mountain Manor in the last 3 months. My significant other had major abdominal surgery which required a wound vac and wound care, Physical Therapy and Occupational Therapy. Additionally, he has dementia and diabetes, and the nursing staff and therapists did a phenomenal job in caring for him. His wounds healed and his strength returned for the most part. Assistant Director of Nursing Ms. Jean was really good and approachable in resolving any minor issues. Mr. Keith the evening supervisor had a good pulse on all the nuances of the facility and kept things running smooth and ensuring the patients had showers and such. Our nurses were all very good and attentive, called if they had questions or needed a nudge for any memory issue he was having and worked collaboratively in his best interest. The social work staff went above and beyond in finding a long term bed in another facility that was supported by VA and that had a compatible standard of care. Ayesa, Adriana and Carmen did really good work to make it as easeful as possible and went so far to get the necessary authorizations from the VA. Physical Therapist Nathan was incredible in learning how to work with him after his cognitive decline from the last episode. We always enjoyed going out and sitting in the courtyard or in the front sitting area. Our experience at Mountain Manor was really good and we would recommend it to others.
