Mission Care & Rehabilitation Center

My mother was placed here in 2018 after hip surgery. Staff said she'd be ready in six weeks. She was discharged after TEN weeks in worse condition than when she was admitted. The very next day, I had to take her to the emergency room at San Gabriel Valley hospital, who called her discharge "improper". They then placed her at Monrovia Gardens, where she fully recovered in just four weeks. Wish she had been put in Monrovia Gardens in the first place. Mission Care nearly exhausted her Medical and then had the audacity to bill me.

What a beautiful facility! I took my grandmother in following her surgery and as I wheeled her to the front I was met with a pleasant smell at the door. Very well maintained and clean facility. Any staff that we worked with over the phone were Always so friendly and positive. The administrator answered the phone a couple times and was nice enough to take my grandmother the phone himself! Just awesome service!!! I was a little skeptical about her improving given her age, but therapy really catered a rehab plan for her and grandma was home in just a few short weeks. We even got a follow up call to see how she was doing, that is something I did not expect at all! Service is really patient centric - very positive experience. Thank you MISSION CARE!

Dreadful facility. My dad was placed there after surgery. He was put in a bed and left there. After my dad spent time there, he lost a lot of weight and was a shell of his former self. (He has since recuperated). When I called for updates or to check in no one would respond. When I tried to visit him I knocked on the door, pounded on the door really, someone would come and open the door say, "ok, ok" and close the door and then ignore me. I stood outside 45 minutes and this happened 4 times! Avoid this place. When I was there I met their 'social media person' and strongly suspect many of the 5-star reviews have been placed by people they pay for reviews. If you look at reviews, many are posted by people with 1-2 reviews only and are glowing reviews. Staff is insincere and act like they're put out if you ask for some help. They can and need to do better.

My mother spent six weeks in the Mission Care after her hip replacement surgery since April 2021. The nurses, physical therapists, occupational therapists and staffs were all loving and caring. Nicole (the nurse) would hold my mom’s hands to encourage her to eat more. The therapists (Charlene) would encourage her during the therapy to walk again. One nurse set up my mom’s iPhone to have the tidal wave sound to help her go to sleep. With all these professional and emotional support, at the fourth week there my mother was able to walk on her own again with a walker. She is 86 years old and had a three hours surgery! Lee, the administration director had gone above and beyond his duties to support us at the most struggling stage when my mom just got admitted to the facility. At the end he also guided us how to get prepared at home when my mom was ready to be discharged. From admittance to discharge, the whole process was pleasant and smooth. My mom’s health had absolutely improved A LOT after spending 6 weeks there.

My mother at 88 years of age fractured her pelvis and we were told she may never walk again but at Mission Care with their AMAZING physical therapists she proved the doctors wrong! The entire staff at Mission Care is wonderful. They are not only Health Heroes but they are truly people who care. The place is clean and very comfortable. I go to bed at night knowing that my mother is well cared for!

My mother just got discharged after a few weeks. She broke her pelvic bone. She was discharged without any pain medication. I just called and got a standard response that in summary was that there is nothing that can be done. In the meantime my mother will be in pain. Thanks Mission Care. You failed. Update It is almost 10pm. My mother is in pain because you failed to include her pain medication.. You offer no solution except to show up in the morning. This is unacceptable.

Staff is awesome! Such a great place for rehabilitation, you can feel how much the staff cares about you & your well being. My brother had his physical therapy here, and every visit, he would come & leave with a huge smile, happy to go see his therapists. 12/10 SNF! ⭐️⭐️⭐️⭐️⭐️

5 STARS!!! The first time I came to the facility it was so clean and smelled great. I was greeted by a nurse who personally directed me to where I needed to go. The staff were so friendly and kind. I have been to several other nursing homes and this one was by far the cleanest and friendliest.