Millbrae Skilled Care

Around this whole neighborhood of Millbrae & San Bruno. The state of California needs to triple check this place due to the community noticing signs of neglect, over working workers without breaks, patients being unattended, management not putting effort toward the building being up to date and I believe if this doesn't get handled soon then one of the community's family members will unfortunately die.

I can definitely understand why they are always short of staff. I had multiple issues with a resident. The first being her trying to hit me. So I reported it to the nurse and stated I needed to switch the resident. Never mind me being five months pregnant i was told multiple times “she’s like that with everyone”. Justifying her actions. Then the supervisor really took the cake for me telling me “I needed to not take things so personal”. How do you not take someone trying to hit you, verbally being abusive, and stating “she didn’t care that I was pregnant” personal? I made the supervisor aware of the behavior and I was then told for the second time not to take it personal and I needed to find a different job if I couldn’t deal with it. Lol. I’ve been in the healthcare field for 13 years and have literally been hit with a cane and continued to work with the patient but being pregnant and this is happening and made to be the problem because they don’t want to chart the behavior is a major problem! Oh yea, the patient had already stated she didn’t want to work with me.

My Mom came here in early December 2022 for what we thought would be a two to three week stay. It has ended up being much longer, and now she is in hospice care here. Words cannot describe how grateful I am to the staff here. SNF's have bad reputations, and some need to be better. But here my mom is accepted, loved, and cared for at a high level...BK

I recently ( 3 months ago ) transferred my father to this facility from the Los Angeles area. I’m really happy with the care and individual attention they give me and my father. Furthermore the staff is so friendly and so positive and I feel this is the perfect fit for me and my father. I highly recommend this facility if your loosing for good care for your loved one !!

If you really care about your family, do not place them here. Honestly, this place should be shut down. The nurses don’t care, and the patients are severely neglected. Nurses are okay with letting their patients suffer and willing to lose their licenses due to their lack of empathy. Always understaffed, and working their employees to the bone.

100% Careless , don’t put your family here under any circumstances find a better facility

I would like to thank all the nursing staff that cared for my Brother who was battled Cancer He was quite difficult at the end yet they were patient and made sure he had everything he needed

This should be shut down. They don’t care .