Mercy Rehabilitation Services - Northwest Arkansas
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Carina Albarran
Great group of therapists but the nurses and doctors are horrible at doing their job. They are not caring at all and I had to wait at least 1.5 hrs one day before a nurse answered to me using the call button and when she came in she acted as if she had no clue my alarm had been ringing for that long. Other patients were allowed to have visitors stay with them over night and I was not given the same option I have a recording to prove this. I left the clinic in pain because the doctor couldn’t figure out what was wrong with my foot and why it was hurting that physical therapist student seemed to be more concerned and more knowledgeable than doctor Cisteros the doctor on call. During the weekend nobody checked on me for hours. The only person who I felt really cared for me at this location was Aaron the social worker