Memorial Rehabilitation Institute at Memorial Regional Hospital South

Probably the best rehabilitation center in the USA, after my accident in Isla Bella I was hospitalized here for over a month visiting the rehabilitation center some times twice a day. Every physical therapist I encounter was oustanding. Caring, friendly and extremely compassionate.

I take these reviews very seriously, and as the CEO of a large medical center, I have a trained and attentive eye for excellence in healthcare facilities, and Memorial Rehabilitation Institute at Memorial Regional Hospital South Center surpassed all expectations. My father, who is a physician, was sent here for physical therapy, and the experience has been nothing short of phenomenal. From the moment you walk in, the center’s cleanliness and pleasant atmosphere are immediately apparent. The cafeteria provides a calm and enjoyable environment where you can relax and ease your mind. The physical therapy installations are truly wonderful, featuring a mock apartment, supermarket, and bathroom to teach patients how to navigate real-life situations. They even have a car to practice getting in and out of. Driving lessons are not included (Joke). The gym is fully equipped with PT machines, bands, and at the time we visited, it was buzzing with the positive energy of smiling therapists. Speaking of the therapists and nurses, they are outstanding. Not only are they highly knowledgeable, but they also exhibit incredible patience and motivation, pushing patients to achieve their best within safe limits. Jennifer and Martha, in particular, were always prompt to assist and provided exceptional care with unwavering encouragement. They and others helped my dad regain his confidence in walking. A special thank you to all the nurses and therapists on staff. My mother, also a physician and a very strong critic, was way beyond pleased with Memorial Rehabilitation. She called me daily, praising the positive attitude of everyone around them and the effective rehabilitation setup. Of course she had to mentioned the delicious food. The daily visits to the sunroom on the 1st floor for a healthy dose of vitamin D were a highlight for her. Special mention must be made of Dr. Raul Torres. His attentiveness and thorough communication ensured that all their questions were answered, and he kept them well-informed throughout the therapy process. Dr. Torres's dedication to patient care is truly commendable. A very special mention goes to Bibiana Hernandez, whose dedication and compassion are what also set Memorial Rehabilitation apart. Bibi went above and beyond to ensure our experience was seamless. Our insurance terms were initially unclear, but Bibi took it upon herself to clarify everything. She navigated the complexities, demonstrating a profound understanding of the system. Her proactive approach and constant follow-ups, whether through calls or text messages, provided me with peace of mind. Bibi's commitment to her patients is unmatched; she was always available, offering support and solutions with a warm and caring demeanor. Her exceptional service turned what could have been a stressful situation into a smooth and reassuring experience. Bibi thank you so much! By the end of, if I remember correctly, 10 days, my father had regained a lot of his mobility. In my opinion, what truly sets Memorial PT Rehabilitation apart is their focus on personalized care combined with mock living areas, but especially the exceptional staff like Bibi and the therapists’ nurses and physicians, who truly care about their patients' progress. This makes them the clear choice for physical therapy needs. There is no debate that Memorial PT Rehabilitation is the place to bring your loved ones for physical therapy. As someone who understands the intricacies of the medical system, I can confidently say that my parents, both seasoned physicians, were extremely pleased—more than pleased—with the care and service at Memorial PT Rehabilitation.

This place is dirty. Bugs in the room. Woke up with 3 bites on my face, The phone smells. Food stuck on side of the tray. Upon complaining, transferred to 6th fl, passed 6 staff members, not ONE said hello, then i sat in my room 3hrs str8t, no one came in. The amount of money they get for us, they can do better. Not to mention the Director is a nut! Only good thing is the view!

The cardiac rehab scheduling team or who ever does the scheduling is a joke.. From the beginning of the year until today. 2 cardiac Dr's ( UM and Memorial West) both offices confirmed sending rehab scripts 4 times. My mom was told never received, then 4th sorry Medicare requires original signature. Wow horrible considering the rest of the areas are AMAZING. CARDIAC REHAB IS A BIG DISAPPOINTMENT!!!!!

I want to talk about the great experience I had when I visited twice in a week the IMAGING UNIT at Memorial Rehabilitation Institute at Memorial Regional Hospital South. The team members at that unit were sweet, kind, and very professional to the point that you feel like if you were at your own home and that family is taking care of you. Thank You for being so kind & professional!!

My mother was transferred to this amazing location after a fracture surgery. The professionals in here are nothing short of the very best. We will specially like to thank her Physical Therapist Mauro Abrey, her Occupational Therapist Rocio Camusso, Dr Jeremy Jacobs and all the nurses and supportive staff.

I appreciate all the staff members and therapists at Memorial Rehab who helped me. They look out for me well and are very encouraging. Every time I come here for physical therapy, I have a great experience. The staff is excellent and very professional.

I recently had a 2 week stay at this facility. They literally got me back on my feet again. When I went in I could not even walk. From doctor Torres, Who takes his time, listen to you, And explains things patiently and thoroughly. The nurses all went above and beyondThe Call of Duty.They formed a very personal Relationship with me and were very attentive, personable, and I thought of them as friends. The therapist were the ones that literally showed me how to walk again. Without their guidance and attention to detail, I don't think I would be walking still. If you find yourself a patient at this facility, Truth be told, you are in the most capable han ds, And consider yourself blessed