Melbourne Terrace Rehab Center

Thank you for the care, dignity, and respect shown to my in-laws and the family. Words cannot express the difference the Melbourne Terrace staff makes. Caring for elderly parents is traumatic and stressful. Melbourne Terrace takes a huge weight off our hearts because the family knows that our loved ones are receiving excellent care and being treated as if they are their family members. I especially want to thank Tina, Taylor, and Val for their tireless devotion and compassion.

My husband needed skilled nursing rehabilitation after pneumonia and sepsis, and we were informed that Melbourne Terrace was the best choice in Brevard. Although 45 minutes South of our home, we chose it for his critical rehab. Melbourne Terrace did not disappoint! The cleanliness was excellent, and the staff was professional and caring. Of course, it is best to have an involved advocate in the form of family member or friend, but the staff was very responsive to questions and requests. I would recommend Melbourne Terrace to anyone seeking excellent care for their loved one.

For the past year and a half, my mother and father have been in long-term care at Melbourne Terrace Rehab Center, and both of them have received excellent care. Melbourne Terrace Rehab Center has the best physical and occupational therapy for patients in the area, and MTRC's skilled nursing services is top notch. One other thing that I will add. The staff at Melbourne Terrace Rehab Center, particularly the administrative staff, is very friendly and helpful. Thank you Melbourne Terrace Rehab Center for all that you do. I highly recommend this place to anyone.

If your loved one has any limitations and you care at all about them, avoid this facility at all costs. OT and PT staff were the only thing that keeps me from giving it one star. The intake nurse was frazzled, complaining that because my Mom was a late transfer, she was going to have to stay late. CNA actually yelled at my husband, Mom and I that she didn't have time to take my Mom to the bathroom, just soil herself and she would come in later to clean her up.

Terrible facility. Never attended to my loved one when she kept asking for assistance bathing. Only two baths in a month! Nor did they address her need to have a bowel movement the entire time during her stay. If you are not happy with this facilities care, I recommend reaching out to AHCA.

My 89 year old mother came to our home in Palm Bay from Washington state to try to stay for the first time for the winter. Within the first 2 weeks she tripped and broke her hip. After surgery and 3 days in the hospital I received a call that she'd been released and where was she being rehabbed? 4:30 pm and Noone had mentioned a released date let alone what we would need to do or where to go. A wonderful lady in billing called ahead and set up an appointment for me to meet and get a tour of Melbourne terrace in the next 15 minutes before the office closed at 5. Within 15 minutes she had a room and was transported. She was so scared and had no idea where she was, but the staff was so very calm and caring. She was there for 5 weeks with wonderful doctors, nurses and visiting angels. The food was wonderful, PT incredible and 5 1/2 months later she's back in her own home. She walks with a cane, no wheelchair or walker, and was on her knees planting bulbs in May. Melbourne Terrace Rehabilitation got my mother back on her feet and made it possible for her to have a quality of life that we weren't sure was possible. I will forever be grateful to each and every member of the staff. You were a blessing and gave me my mother back! Thank you, thank you, thank you! Sincerely, Rachel

One star is too much. My mother went to Melbourne Terrace for PT after a week in the hospital. I live across the country and the hospital told me that I would receive a call from Melbourne Terrace once she was admitted. Nobody from the facility called. I called multiple times to ask for information and the only call I received back was to clarify her DNR status. That person had no other information other than to notate whether or not they should let my mom die. After two weeks, a friend went to visit and learned my mother had tested positive for covid four days earlier! I called and clearly expressed my anger. Suddenly I was getting calls from multiple staff members with updates. There was a lot of finger pointing on how it was possible that I was never called. I flew down two days later and they had no plan for her. The next day she had to go back to the hospital for severe dehydration...that's severe dehydration while in a rehab center. Melbourne Terrace is horrible. If you care about someone, do not let them end up there.

My Dad was there a couple of times for rehab after falls. They are short staffed as most of the care facilities, but the staff they have works very hard. The only complaints I had was that it took too long to respond to a patient’s call for assistance, and my Dad was served food he was not allowed to eat. However, I had a meeting with the people in charge and got positive results. Please communicate any issues you may have, and visit often at any facility that is caring for your loved one.